#1
Docusign eSignature for Salesforce: The trusted eSignature solution
4.5(4,647 reviews)Paid
50 Customer Service apps for Salesforce. Apps whose primary category is this one come first. Within each group, average rating multiplied by the logarithm of the review count.
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For Salesforce's own order and category-wide stats, see the Customer Service category page.
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Start Free Trial| 147 |
| Paid |
| 6 | FedEx Shipping App: Salesforce-native Shipping, Tracking and Returns | 4.9★ | 156 | — |
| 7 | Q-assign: Lead, Case, Task Assignment, Dynamic Round Robin Rules - Optional AI | 5.0★ | 141 | — |
| 8 | Krisha AI SMS App for Salesforce | AI Dialer | WhatsApp | AI Chatbot & Voice | 4.9★ | 150 | — |
| 9 | Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce | 5.0★ | 108 | — |
| 10 | SMS, MMS, RCS, Voice & WhatsApp for Salesforce | Bulk SMS, 2-Way SMS & SMS Flows | 4.8★ | 117 | — |
| 11 | Conquer: Voice Call, CTI Telephony, AI Voicebot, SMS, WhatsApp & AI Dialer | 5.0★ | 101 | — |
| 12 | Engageware Scheduler for Salesforce — Scheduling for Regulated Industries | 4.7★ | 127 | — |
| 13 | Email, Email-to-Case & EAC, Shared Inbox, Outlook/Gmail Email Sync |Record Inbox | 5.0★ | 84 | — |
| 14 | WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp | 5.0★ | 73 | — |
| 15 | Astonous: Multi-Carrier Shipping App |FedEx, UPS, USPS, DHL & More | 5.0★ | 70 | — |
| 16 | Shared Inbox, Shared Mailbox, Email, Email Inbox, Email Ownership | Global Inbox | 5.0★ | 64 | — |
| 17 | Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE | 5.0★ | 63 | — |
| 18 | RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call | 4.3★ | 118 | — |
| 19 | Sign Made Easy: Reliable eSign for Salesforce, eSignature Solution | 4.9★ | 49 | — |
| 20 | Communicat-O: WhatsApp, SMS, LINE, Zalo, RCS, Viber & WeChat for Salesforce | 5.0★ | 40 | — |
| 21 | Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app | 3.9★ | 97 | — |
| 22 | Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice | 5.0★ | 32 | — |
| 23 | Reputation Studio by 1440 | Reviews, Q&A, App Reviews & Voice of Customer | 5.0★ | 31 | — |
| 24 | Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting | 5.0★ | 29 | — |
| 25 | FieldAx - Field Service Management(FSM) Software for SMEs | 5.0★ | 29 | — |
| 26 | SMS for Salesforce - Number 1 Salesforce SMS Application | 4.7★ | 32 | — |
| 27 | Knowledge Article PDF Exporter for Salesforce | 5.0★ | 25 | — |
| 28 | CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI | 4.9★ | 26 | — |
| 29 | Cloud Protection for Salesforce: Malware, Phishing & Identity Protect | 5.0★ | 23 | — |
| 30 | Commerce Studio | Shopify, eBay, Rithum & Omnichannel Inventory | 5.0★ | 22 | — |
| 31 | Language IO for Salesforce Enhanced Chat: Fast, accurate and secure translations | 5.0★ | 21 | — |
| 32 | ServiceNow Connector for Salesforce by Peeklogic | PRO | Two-Way Sync, AI & MCP | 5.0★ | 15 | — |
| 33 | Blackthorn Data Compliance: PCI & PII Data Detection | 5.0★ | 15 | — |
| 34 | Pendula Customer Engagement & Workflow Automation Platform | 4.9★ | 15 | — |
| 35 | FranFast — Franchise Execution & Network Management | 5.0★ | 13 | — |
| 36 | Konnect Insights | 4.9★ | 13 | — |
| 37 | Experian Data Validation for Agentforce Sales/Service: Address, email & phone | 4.3★ | 20 | — |
| 38 | OneMob: AI Video, Microsites & Digital Sales Rooms for Salesforce | 5.0★ | 12 | — |
| 39 | Secure Email: Encrypted Email and Compliance Built for Salesforce | 5.0★ | 12 | — |
| 40 | Appointiv - appointment scheduling app for Salesforce | 4.4★ | 17 | — |
| 41 | Countif: Auto-Fill County Across All Salesforce Addresses | 5.0★ | 11 | — |
| 42 | SnapRealty | 5.0★ | 11 | — |
| 43 | Oodrive Sign | 5.0★ | 11 | — |
| 44 | Introw | #1 Agentic Partner Portal (PRM) | Alternative to Partner Cloud | 5.0★ | 10 | — |
| 45 | Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center | 5.0★ | 10 | — |
| 46 | Veruna - Insurance Agency Management | 5.0★ | 10 | — |
| 47 | LitNim | 5.0★ | 10 | — |
| 48 | Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS | 5.0★ | 10 | — |
| 49 | Content Standard Checklist for Knowledge (formerly Article Quality Index, AQI) | 3.4★ | 27 | — |
| 50 | Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) | 4.9★ | 8 | — |