Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments for Salesforce AppExchange
By 1440, Inc.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments is the #32 ranked agent productivity app on Salesforce, with a 5.0 average rating from 31 reviews, as a paid app, as of Sep 12, 2026.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments is a Salesforce AppExchange app by 1440, Inc.. With a rating of 5.0★ from 31 reviews, it currently ranks #32 in the Agent Productivity category.
AppRanks data: Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments ranks #32 in Agent Productivity on Salesforce AppExchange, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments is a category-leading Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 31 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by 1440, Inc. — established developer track record
Cons
- −Limited review base (31) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
How Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments works
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report.
With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights.
Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Key features
- Omnichannel Coverage ✔ Aggregate reviews, Q&A, and feedback from Amazon, Walmart, Target, Google Business Profile, Apple App Store, Google Play, Bazaarvoice, Trustpilot, Yelp, Facebook, Reddit, Tripadvisor, OpenTable, PowerReviews, Yotpo, and more.
- Every Review Type ✔ Manage product reviews, location reviews, app reviews, retailer questions, marketplace feedback, social recommendations, and user-generated content from one Salesforce workspace.
- Service Cloud + Agentforce ✔ Automatically create cases, prioritize reviews by sentiment, route work to the right teams, and accelerate responses with Agentforce AI, templates, approval workflows, and automation.
- Voice of Customer Intelligence ✔ Monitor brand health, analyze customer sentiment, identify product trends, benchmark competitors, and measure agent performance with Salesforce-native dashboards and reporting.
- Enterprise Ready ✔ Trusted by enterprise brands to manage millions of customer interactions while improving SLAs, increasing review volume, and strengthening customer satisfaction.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.
Category rankings
As of Sep 13, 2026- Agent Productivity#32of 308Top 11%
- Customer Service#147of 1,137Top 13%
- Productivity#270of 1,665Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments ranks for 26 keywords across Salesforce AppExchange. Here are the top 3:
- 1.customerRank #2
- Rank #2
- Rank #2
Competitors & alternatives
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments?
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments is an app for Salesforce. It currently holds a 5.0-star rating from 31 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by 1440, Inc.
Is Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments free?
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments does not offer a permanent free plan on Salesforce. Pricing starts at 499, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments?
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments rank on Salesforce?
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments currently sits at position #32 in the Agent Productivity category on Salesforce. That places it in the top 10% of 308 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments integrate with?
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments lists 2 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.