What is CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's Salesforce App Store audit score?

CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations scored 65/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 33/100, Technical & Support 50/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

CloudTalk: Cloud Call Listing Audit

Q: What can CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations improve?

The weakest area in CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's audit is Categories & Discoverability, scored at 33/100. The failing checks are category count, feature tags, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

How CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's 65/100 breaks down

CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's overall score of 65/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 3 categories score above the headline number and 3 score below. The strongest category is Title Optimization (100/100, +35 vs overall); the weakest is Categories & Discoverability (33/100), a 32-point gap below the headline score — the largest single lever. Top three by score: Title Optimization (100), Languages (100), Description & Content (71).

Scoring criteria, category weightings, and the full rubric (identical across every Salesforce AppExchange listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].

Quick verdict

CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations

How CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's 65/100 breaks down

Frequently asked questions

What is CloudTalk: Cloud Call Center | CTI | Smart Telephony | Automations's Salesforce App Store audit score?

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