CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI for Salesforce
By CloudTalk
- Category rank
- #27 in Telephony
- Price from
- $49 / user / month (USD)
- Listing audit
- 66/100
CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI is a Salesforce AppExchange app by CloudTalk. With a rating of 4.9★ from 26 reviews, it currently ranks #27 in the Telephony category.
CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI is the #27 ranked Telephony app on Salesforce, with a 4.9 average rating from 26 reviews, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI ranks #27 of 123 in Telephony on Salesforce. It holds a 4.9★ average from 26 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.9★ average across 26 reviews
- +Listed on Salesforce since 2021
Cons
- −Only 26 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI
How CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI works
CloudTalk CTI for Salesforce empowers sales and support teams to handle global calling, SMS, and automation directly within Salesforce. Automatically log every interaction, trigger workflows, and move deals forward faster with power dialing and cadence branching.
See How Integrity360 Tripled SDR Pickup Rates with CloudTalk + Salesforce: https://www.cloudtalk.io/customer-stories/integrity360
With local numbers in 160+ countries and enterprise-grade call quality, CloudTalk enables teams to scale globally while maintaining a seamless customer experience. Combine this with AI-powered insights through Salesforce Einstein Conversation Intelligence to analyze calls, uncover trends, and coach reps in real time.
✔ Native CTI embedded in Salesforce with click-to-dial and real-time call handling ✔ Auto-log calls and SMS activities with recordings, notes, and tags ✔ Power dial from Salesforce lists to increase connect rates and outreach efficiency ✔ Native Sales Engagement with cadence branching based on call outcomes ✔ Trigger Salesforce workflows and automations from call activities ✔ Einstein Conversation Insights integration for AI-powered coaching and analysis
Key features
- 🌍 160+ Country Global Reach Local numbers in 160+ countries & crystal-clear quality with a global carrier network. Integrity360 Tripled SDR Pickup Rates with CT + Salesforce using local numbers: https://www.cloudtalk.io/customer-stories/integrity360
- ⚙️ Auto-Log Calls, SMS and Whatsapp Activities Automatically log inbound/outbound calls, SMS and Whatsapp messages as Salesforce Tasks. Capture recordings, tags, and notes instantly.
