Aircall for AgentExchange: AI Voice and Messaging Agents for Salesforce
By Aircall
- Category rank
- #10 in Commerce
- Price from
- $0.19 / custom / month (USD)
- Listing audit
- 71/100
Aircall for AgentExchange: AI Voice and Messaging Agents is a Salesforce AppExchange app by Aircall. With a rating of 4.9★ from 109 reviews, it currently ranks #10 in the Commerce category.
Aircall for AgentExchange: AI Voice and Messaging Agents is the #10 ranked Commerce app on Salesforce, with a 4.9 average rating from 109 reviews, as a paid app, as of Nov 14, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 14, 2026
Aircall for AgentExchange: AI Voice and Messaging Agents ranks #10 of 579 in Commerce on Salesforce. It holds a 4.9★ average from 109 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.9★ average across 109 reviews
- +Listed on Salesforce since 2017
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Aircall for AgentExchange: AI Voice and Messaging Agents
How Aircall for AgentExchange: AI Voice and Messaging Agents works
Aircall delivers intelligent voice agents, automated workflows, and real-time coaching — with the security posture and admin controls Salesforce requires.
Every call, voicemail, and SMS logs automatically as a Task or Activity against the right Lead, Contact, Account, Opportunity, or Case — recording link and AI summary in the timeline, so Einstein, reporting, and forecasting see complete data.
Reps click-to-dial from any record, screen-pop surfaces context before connecting, and the embedded softphone keeps reps in Salesforce. AI Virtual Agents deflect routine questions and escalate with full context, so reps focus on conversations that move pipeline.
SOC 2 Type II, GDPR-aligned, 99.95% uptime SLA. Admin controls, SSO, role-based provisioning, clean activity sync.
Too Good To Go: calls doubled per person per day, conversions up 10–15%, productivity up 50% across 17 countries — zero manual data entry.
Book a demo or get free access today.
Key features
- Connect Aircall's AI Agents to Salesforce so it can look up, create, and update records live on the call, running on your org's own permissions and verifying the caller before it touches anything real.
- Aircall's AI Agents identify the caller by phone, email, or name across Contact, Lead, and Account in Salesforce the moment the call connects, so they know exactly who they're talking to before the conversation starts.
