CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics for Salesforce
By CloudCall
- Category rank
- #9 in Telephony
- Price from
- $15 / user / month (USD)
- Listing audit
- 67/100
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics is a Salesforce AppExchange app by CloudCall. With a rating of 4.8★ from 217 reviews, it currently ranks #9 in the Telephony category.
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics is the #9 ranked Telephony app on Salesforce, with a 4.8 average rating from 217 reviews, as a paid app, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics ranks #9 of 123 in Telephony on Salesforce. It holds a 4.8★ average from 217 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.8★ average across 217 reviews
- +Listed on Salesforce since 2013
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
How CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics works
Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin.
Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale.
Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility.
Key Features:
>> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices.
Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/
Key features
- Seamless Communication & CRM Integration Say goodbye to manual data entry! CloudCall o1 pairs your phone system with your CRM, capturing all communication data automatically to eliminate errors and save time.
