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Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center is the #42 ranked telephony app on Salesforce, with a 5.0 average rating from 10 reviews, as a paid app, as of May 30, 2026.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center is a Salesforce AppExchange app by Consilium Software Inc. With a rating of 5.0★ from 10 reviews, it currently ranks #42 in the Telephony category.
AppRanks data: Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center ranks #42 in Telephony on Salesforce AppExchange, placing it in the top 37% of that category.
Generated from live marketplace data — refreshed daily
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center is a category-leading Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 10 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
New features and capabilities for a more seamless and connected digital experience in the latest release of UniAgent AIPro. UniAgent is now globally available including the Americas, EMEAR, and APJC via Cisco Solutions Plus.
Track daily rank changes, category shifts, and position volatility.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center ranks #42 of 115 apps in the Telephony category, placing it in the top 37% of the listing.
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Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center is an app for Salesforce. It currently holds a 5.0-star rating from 10 merchant reviews, and it has been listed on the marketplace since 2014. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Consilium Software Inc.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center does not offer a permanent free plan on Salesforce. Pricing starts at 10, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center currently sits at position #42 in the Telephony category on Salesforce. That places it in the top 37% of 115 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center lists 6 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Health Cloud, Sales Cloud, Service Cloud, Marketing Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center declares support for 7 languages on its Salesforce marketplace listing: en, fr, de, ru, zh_CN, es, with 1 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.
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