Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool for Salesforce AppExchange
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is the #7 ranked chat and web conferencing app on Salesforce, with a 5.0 average rating from 40 reviews, as a paid app, as of Sep 12, 2026.
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is a Salesforce AppExchange app by Manras Technologies UK Limited. With a rating of 5.0★ from 40 reviews, it currently ranks #7 in the Chat And Web Conferencing category.
AppRanks data: Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool ranks #7 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is a category-leading Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 40 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Manras Technologies UK Limited — established developer track record
Cons
- −Limited review base (40) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
How Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool works
Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place.
This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature.
With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go.
With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.
Key features
- Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
- Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
- Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
- CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
- Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
- Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
- Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
- Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
- Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.
- Multi-Channel MessagingReach customers across various channels for effective communication.
- Real-Time AnalyticsAnalyze data as it happens for immediate insights.
Category rankings
As of Sep 13, 2026- Chat And Web Conferencing#7of 65Top 11%
- Collaboration#50of 401Top 13%
- Marketing#123of 962Top 13%
- Customer Service#193of 1,137Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Frequently asked questions
What is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is an app for Salesforce. It currently holds a 5.0-star rating from 40 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Manras Technologies UK Limited.
Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool free?
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does not offer a permanent free plan on Salesforce. Pricing starts at paid. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Where does Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool rank on Salesforce?
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool currently sits at position #7 in the Chat And Web Conferencing category on Salesforce. That places it in the top 11% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool integrate with?
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Marketing Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.