Centro: Agentforce for Microsoft Teams for Salesforce AppExchange
By Centro LLC
Centro: Agentforce for Microsoft Teams is the #15 ranked chat and web conferencing app on Salesforce, with a 5.0 average rating from 2 reviews, with a free plan available, as of Jul 16, 2026.
Centro: Agentforce for Microsoft Teams is a Salesforce AppExchange app by Centro LLC. With a rating of 5.0★ from 2 reviews, it currently ranks #15 in the Chat And Web Conferencing category.
AppRanks data: Centro: Agentforce for Microsoft Teams ranks #15 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Centro: Agentforce for Microsoft Teams is a category-leading Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Centro LLC — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Centro: Agentforce for Microsoft Teams
How Centro: Agentforce for Microsoft Teams works
Centro brings Agentforce directly into Microsoft Teams, empowering Sales, Support, and every team to work faster, smarter, and without the friction of switching apps. With Salesforce collaboration available in chats, channels, and shared workspaces, teams can close deals, resolve tickets, and support customers—all inside Microsoft Teams.
Business Benefits • Prompt users to action with Agent Action Prompts • Send and Receive Salesforce Updates in Teams Conversations • Accelerate Sales Cycles with Real-Time Collaboration • Improve Internal Support and Case Resolution • Strengthen Customer Engagement in Shared Channels • Increase Overall Team Productivity
Technical Highlights • Integrated Chat with Salesforce Agents in Microsoft Teams • Secure, Compliant, and Native Salesforce Integration • Create @mentionable Agents in Teams • Works with Salesforce Sales Cloud, Service Cloud, and any Active Agent • Fast Deployment with Minimal Setup • Works with Employee (Internal) and Service (External) Agents
Key features
- Prompt Users (no more prompting the AI) to Proactively Interact with Agent Action Prompts
- Users may interact with Agents in 1:1 Chats
- Instantly Share Salesforce Updates with Teams Conversations
- Accelerate Deal Closures and Shorten Sales Cycles
- Resolve Internal Support Cases Faster with Agentforce in Teams
- Strengthen Customer Engagement via Shared Channels
- Secure, Compliant, and Native Salesforce Integration
- Collaborate on Salesforce Records Without Leaving Microsoft Teams
- Create @mentionable Agents in Microsoft Teams
Category rankings
As of Jul 16, 2026- Chat And Web Conferencing#15of 65Top 24%
- Case Management#17of 70Top 25%
- Sales Productivity#57of 186Top 31%
- Collaboration#75of 395Top 19%
- Customer Service#220of 1,111Top 20%
- Sales#408of 1,713Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Centro: Agentforce for Microsoft Teams ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- Rank #2
- Rank #5
Competitors & alternatives
Centro: Agentforce for Microsoft Teams doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Frequently asked questions
What is Centro: Agentforce for Microsoft Teams?
Centro: Agentforce for Microsoft Teams is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Centro LLC.
Is Centro: Agentforce for Microsoft Teams free?
Centro: Agentforce for Microsoft Teams does not offer a permanent free plan on Salesforce. Pricing starts at 1500, and the listed tiers are Agentforce for Microsoft Teams - Platform Fee Per Agent. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Centro: Agentforce for Microsoft Teams?
Centro: Agentforce for Microsoft Teams is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Where does Centro: Agentforce for Microsoft Teams rank on Salesforce?
Centro: Agentforce for Microsoft Teams currently sits at position #15 in the Chat And Web Conferencing category on Salesforce. That places it in the top 23% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Centro: Agentforce for Microsoft Teams integrate with?
Centro: Agentforce for Microsoft Teams lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Einstein 1. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.