- Category rank
- #11 in Chat And Web Conferencing
- Price from
- $26 / user / month (USD)
- Listing audit
- 67/100
SnapEngage Enterprise Chat is a Salesforce AppExchange app by SnapEngage. With a rating of 4.6★ from 14 reviews, it currently ranks #11 in the Chat And Web Conferencing category.
SnapEngage Enterprise Chat is the #11 ranked Chat And Web Conferencing app on Salesforce, with a 4.6 average rating from 14 reviews, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
SnapEngage Enterprise Chat ranks #11 of 65 in Chat And Web Conferencing on Salesforce. It holds a 4.6★ average from 14 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2010
Cons
- −Only 14 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About SnapEngage Enterprise Chat
How SnapEngage Enterprise Chat works
SnapEngage is the premier omnichannel customer engagement platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes.
Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced cost-per-interaction after implementing SnapEngage. Our fully-featured, secure solution for sales and support teams offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, and includes advanced analytics to prove ROI.
Every day, SnapEngage drives positive outcomes in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more.
We're ready to partner with you to transform your customer engagement. Contact our Solution Specialists today to schedule a live, fully-customized product demo tailored to your business goals and service requirements.
Key features
- Drive proven results for your business with SnapEngage. Our dedicated enterprise chat solution increases site conversion rates and improves customer satisfaction. SnapEngage meets advanced security requirements and offers award-winning client services.
- SnapEngage's robust, native integration with Salesforce automatically creates new leads or support cases when site visitors contact you. Integrates with existing workflows and populates Leads, Contacts, Cases, Chat Transcripts, and custom fields.
