By Olark
Olark Live Chat is the #26 ranked chat and web conferencing app on Salesforce, with a 3.8 average rating from 6 reviews, as a paid app, as of May 30, 2026.
Olark Live Chat is a Salesforce AppExchange app by Olark. With a rating of 3.8★ from 6 reviews, it currently ranks #26 in the Chat And Web Conferencing category.
AppRanks data: Olark Live Chat ranks #26 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 41% of that category.
Generated from live marketplace data — refreshed daily
Olark Live Chat is a mixed-rating Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Everyone knows if you talk to customers, you'll sell more. If you're selling online, you need Olark Live Chat to reach out and talk to customers browsing your website.
Olark is focused on driving sales.
★ BE SMOOTH. Never interrupt a sale with a pop-out window. Olark's chat window stays on the page and follows the customer as they browse your website.
★ BE AWARE. Watch your customers. See up to the second updates on who is browsing your website, from where, and what they are doing.
★ BE QUICK. Catch customers before they abandon your shopping carts.
★ BE FOCUSED. Focus your time only with qualified leads with Olark's powerful Targeted Chat feature.
★ BE SMART. Make rules to show or hide Olark live chat where and when it counts, label interesting customers, and automatically start chats with engaged customers.
Try it FREE at Olark.com. Paid plans start as low as $17 / month.
Track daily rank changes, category shifts, and position volatility.
Olark Live Chat doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Olark Live Chat ranks #26 of 64 apps in the Chat And Web Conferencing category, placing it in the top 41% of the listing.
Get help with Olark Live Chat:
Get a free audit with 30+ checks on listing quality.
Olark Live Chat is an app for Salesforce. It currently holds a 3.8-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2012. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Olark.
Olark Live Chat does not offer a permanent free plan on Salesforce. Pricing starts at 17, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Olark Live Chat is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Olark Live Chat currently sits at position #26 in the Chat And Web Conferencing category on Salesforce. That places it in the top 41% of 64 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Olark Live Chat declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.
Already a member? Sign in