Is Olark Live Chat or Charket - For Better Understanding Your WeChat Customers cheaper?

Both Olark Live Chat and Charket - For Better Understanding Your WeChat Customers offer paid plans only. Olark Live Chat starts at paid; Charket - For Better Understanding Your WeChat Customers starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

Charket - For Better Understanding Your WeChat Customers has the higher average rating (5.0★ from 51 reviews) compared to Olark Live Chat (3.8★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

It depends on what you're optimizing for. Olark Live Chat fits better if you prioritize broader integrations; Charket - For Better Understanding Your WeChat Customers is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Charket - For Better Understanding Your WeChat Customers has more onboarding documentation maturity (51 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Olark Live Chat typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). Charket - For Better Understanding Your WeChat Customers aligns more with early-stage and growth-mode stores (51 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Olark Live Chat and Charket - For Better Understanding Your WeChat Customers?

Migration support varies by app and category. Olark Live Chat and Charket - For Better Understanding Your WeChat Customers both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Olark Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Olark Live Chat vs Charket - For Better — Salesforce

Olark Live Chat vs Charket - For Better Understanding Your WeChat Customers

Name: Olark Live Chat
Availability: OnlineOnly
Rating: 3.8 (6 reviews)

Side-by-side comparison · 24 data points

Olark Live Chat

3.8·6reviews

Experience the easiest way to boost your sales, solve issues and understand your customers. Great for sales agents and customer service representatives. Olark automatically creates Leads, Contacts, Cases and tracks all chats in Salesforce.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Olark Live Chat	Charket - For Better Understanding Your WeChat Customers
Tagline	“Experience the easiest way to boost your sales, solve issues and understand your customers. Great for sales agents and customer service representatives. Olark automatically creates Leads, Contacts, Cases and tracks all chats in Salesforce.”241 chars	“Charket connects WeChat OA and mini program into Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Community Cloud. By using Charket, you can promote your branding, close deals and support your customers from within Salesforce.”244 chars
Description	894 / 2000 chars45% used	830 / 2000 chars42% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enzh_CN
Platforms	Shopify	Shopify
Developer	Olark	Charket

At a glance

9 metrics · auto-computed

Feature comparison between Olark Live Chat and Charket - For Better Understanding Your WeChat Customers
Metric	Olark Live Chat	Charket - For Better Understanding Your WeChat Customers
Rating	3.8 ★	★ 5.0 ★
Total reviews	6	★ 51
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	16 supported	2 supported
Listed since	Jul 2012	Sep 2016

Listed	July 26, 2012	September 15, 2016

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Olark Live Chat	Charket - For Better Understanding Your WeChat Customers
chatbot	Not ranked	#12
feedback form	Not ranked	#31
contact form	Not ranked	#33

9. App details

Long-form description · keyword frequency

Olark Live Chat

Everyone knows if you talk to customers, you'll sell more. If you're selling online, you need Olark Live Chat to reach out and talk to customers browsing your website. Olark is focused on driving sales. ★ BE SMOOTH. Never interrupt a sale with a pop-out window. Olark's chat window stays on the page and follows the customer as they browse your website. ★ BE AWARE. Watch your customers. See up to the second updates on who is browsing your website, from where, and what they are doing. ★ BE QUICK. Catch customers before they abandon your shopping carts. ★ BE FOCUSED. Focus your time only with qualified leads with Olark's powerful Targeted Chat feature. ★ BE SMART. Make rules to show or hide Olark live chat where and when it counts, label interesting customers, and automatically start chats with engaged customers. Try it FREE at Olark.com. Paid plans start as low as $17 / month.

Top keywords

customers6×4.00%
chat4×2.67%
olark4×2.67%
website3×2.00%
browsing2×1.33%
browsing your website2×1.33%
focused2×1.33%
live2×1.33%
live chat2×1.33%
olark live2×1.33%
olark live chat2×1.33%
olark's2×1.33%

Charket - For Better Understanding Your WeChat Customers

Charket supports Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Community Cloud. By using Charket, you can: • manage your online and offline marketing events. • use WeChat QR codes to enable interactions with WeChat users. • create H5 forms to collect WeChat user contact information and link WeChat users with Salesforce leads and contacts. • schedule and track sales activities and close deals using Charket mobile app. • add WeChat Live Chat to Service Lightning Console. • implement field service to support customers onsite. • collect payments from WeChat customers. • utilize Charket chatbot to offer WeChat customers instant support and reduce customer support cost. • enable SSO to allow WeChat customers to access your customer community from within their WeChat. * WeChat is a trademark of Tencent.

Top keywords

wechat10×8.33%
charket4×3.33%
cloud4×3.33%
customers4×3.33%
service3×2.50%
support3×2.50%
wechat customers3×2.50%
collect2×1.67%
community2×1.67%
customer2×

Olark Live Chat vs Charket - For Better Understanding Your WeChat Customers

Olark Live Chat

1. Listing metadata

Charket - For Better Understanding Your WeChat Customers

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Olark Live Chat · 1 changes

Charket - For Better Understanding Your WeChat Customers · 1 changes

9. App details

Frequently asked

Is Olark Live Chat or Charket - For Better Understanding Your WeChat Customers cheaper?

Which has better reviews, Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

Should I choose Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

Which is faster to set up, Olark Live Chat or Charket - For Better Understanding Your WeChat Customers?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Olark Live Chat and Charket - For Better Understanding Your WeChat Customers?