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Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial is the #31 ranked chat and web conferencing app on Salesforce, as a paid app, as of May 30, 2026.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial is a Salesforce AppExchange app by ValueText | WorkDial.
AppRanks data: Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial ranks #31 in Chat And Web Conferencing on Salesforce AppExchange, placing it in the top 49% of that category.
Generated from live marketplace data — refreshed daily
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial is a newly-listed Salesforce app with a limited review volume. It is listed in the Chat And Web Conferencing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
WorkDial is the only 100% native Salesforce CTI — built inside Salesforce, not integrated with it. No plugins, no iFrames, no middleware, no sync layer, no external storage.
Built on Salesforce Lightning, Open CTI, and Voice APIs, WorkDial unifies outbound dialing, inbound call center, WhatsApp Business voice calling, and AI call intelligence in one system. Teams get click-to-dial, power dialer, screen pops, call logging, recording, dispositions, transfers, conferencing, and SMS/WhatsApp. Advanced routing: skills-based, queue, record-owner, last-agent, round robin, ring-all, and VIP priority. Supervisors get real-time dashboards, whisper and barge monitoring, and full reporting — all powered by Salesforce objects.
Every call, recording, transcript, and AI summary lives natively on the record and triggers Flow automation. The Enterprise tier adds live transcription, AI agent support, and a unified panel with ValueText — the complete Salesforce-native voice and messaging stack.
Secure and compliant: A2P, GDPR, CCPA, field-level encryption, and Salesforce permission sets. BYOA on Twilio via OAuth — you own your numbers, call logs, and carriage. No vendor lock-in. Live in 5 min.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial doesn't have curated competitor matchups yet. Other tracked chat and web conferencing apps on Salesforce:
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial ranks #31 of 64 apps in the Chat And Web Conferencing category, placing it in the top 49% of the listing.
Get help with Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial:
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Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial is an app for Salesforce. It is published on Salesforce AppExchange and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Chat And Web Conferencing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ValueText | WorkDial.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial does not offer a permanent free plan on Salesforce. Pricing starts at 28, and the listed tiers are Standard, Pro, Enterprise AI (Comming Soon). Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat And Web Conferencing category on Salesforce.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial currently sits at position #31 in the Chat And Web Conferencing category on Salesforce. That places it in the top 48% of 64 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Platform Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial declares support for 9 languages on its Salesforce marketplace listing: ar, en, fr, de, it, ja, with 3 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.
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