Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Alfred typically suits early-stage and growth-mode teams based on its published review base (19 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Communicat-O - SMS | vs Alfred — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Alfred

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Alfred
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“Vinton automatically captures meetings from Zoom, Teams, Meet, Slack, plus VoIP phone calls, in-person meetings and voice notes, turning every conversation into structured Salesforce data, insights and follow-ups. ”214 chars
Description	1200 / 2000 chars60% used	1145 / 2000 chars57% used
Screenshots	—	—
Languages	en	nlenfrdeda+10 more
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	NativeVideo LTD

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Alfred
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Alfred
Rating	5.0 ★	5.0 ★
Total reviews	★ 40	19
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	—	2 tiers
Listed features	9	9
Languages	1 supported	15 supported
Listed since	Feb 2022	May 2023

Listed	February 10, 2022	May 10, 2023

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

Alfred

*Maximize Efficiency: Work Faster* Let Vinton take notes and capture data during meetings. Pause and resume recordings. Automatically generate summaries, follow-ups, next steps directly in Salesforce against relevant Lead, Contact, Account, etc. records.
*Enhanced Visibility: Work Smarter* Gain visibility into interactions with prospects, customers, partners etc. Make better decisions, uncover trends, refine strategies, boost productivity. Use templates for context-specific insights.
*Automate follow-ups and updates* Use Field Agent to set up object-level rules & field-level prompts to create and manage auto-updates after every conversation, reducing time on CRM admin.
*Continuous Coaching: Always be learning* Vinton’s AI-driven coaching intelligence gives areas of improvement, training teams to deliver more effective engagements. "Ask Vinton" to engage in a Q&A about your meeting.
*Ready Your Org for Advanced AI* Create the data foundation needed for Agentforce / Claudeforce by turning conversations into Salesforce data. Hypercustomizable so you can "bring your own" enterprise AI account.

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Alfred
chatbot	#161	#43

7. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

Alfred

Drive revenue. Eliminate admin. Improve sales & service execution. 🔶Vinton helps capture every conversation, automate CRM updates, close deals faster 🔶Less time spent on meeting admin, no missed insights. Every conversation captured, structured & turned into actionable Salesforce data 🔶Native in Salesforce, Vinton adds meeting recordings & transcripts into Salesforce Leads, Contacts, Opps, Accounts, Cases & other objects 🔶AI generates summary, meeting minutes, next steps, follow-up email, key topics, other insights like time spent speaking, longest monologue 🔶Field Agent creates or updates records automatically after every conversation; uses full record data & history to contextualise the updates 🔶Meeting insights in areas for improvement, coaching opportunities & continuous learning 🔶"Ask Vinton" across your entire conversation memory layer & Salesforce context 🔶Vinton Mobile App for voice notes, in-person meetings or offline recordings 🔶Vinton desktop app for bot-less transcription 🔶Templates for prompts to get context-specific insights. Use different templates for sales v recruitment v internal 🔶Bring your own AI

Top keywords

vinton5×3.36%
conversation4×2.68%
insights4×2.68%
meeting4×2.68%
salesforce4×2.68%
updates3×2.01%
admin2×1.34%
ai2×1.34%
data

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs Alfred

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

Alfred

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool · 0 changes

Alfred · 6 changes

7. App details

Frequently asked

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