Konnect Insights for Salesforce
- Category rank
- #125 in Marketing
- Price from
- $119 / user / month (USD)
- Listing audit
- 58/100
Konnect Insights is a Salesforce AppExchange app by Prudence Analytics and Software Solutions Pvt. Ltd.. With a rating of 4.9★ from 13 reviews, it currently ranks #125 in the Marketing category.
Konnect Insights is the #125 ranked Marketing app on Salesforce, with a 4.9 average rating from 13 reviews, as of Nov 14, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 14, 2026
Konnect Insights ranks #125 of 980 in Marketing on Salesforce. It holds a 4.9★ average from 13 reviews on Salesforce.
Pros
- No standout positives in the measured data.
Cons
- −Only 13 reviews — the average can still move with a few new ratings
About Konnect Insights
How Konnect Insights works
Konnect Insights is a unified customer experience management platform that offers social listening + community engagement + social CRM + social analytics + social publishing + BI tools / dynamic dashboards + surveys + crisis management. Built on the strong principles of AI, Konnect Insights is an ideal platform for the social customer care team as well as the marketing team for deeper insights.
With Konnect Insights you can engage with the customers who reach out to brands on social media, messaging channels, online web,, app reviews, location reviews. The coverage includes X (formerly Twitter), Facebook, Instagram, YouTube, LinkedIn, Play Store reviews, App Store reviews, Google Business Messages and location reviews, Tiktok, Telegram, Line, Reddit, Blogs, Forums, News, Consumer Forums, Review sites, Feedback forms, Surveys, Koo, Quora, TrustPilot and many more.
Key features
- Automatically push social tickets and contacts from Konnect Insights to Salesforce in real-time
- Assign cases to agents / queues in Salesforce
- Set workflow automations based on classification, sentiment, keywords, followers and many more
- Reply to social media tickets from Salesforce
