Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce for Salesforce AppExchange
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce is the #139 ranked customer service app on Salesforce, with a 5.0 average rating from 15 reviews, as a paid app, as of Sep 11, 2026.
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce is a Salesforce AppExchange app by Blackthorn.io, Inc.. With a rating of 5.0★ from 15 reviews, it currently ranks #139 in the Customer Service category.
AppRanks data: Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce ranks #139 in Customer Service on Salesforce AppExchange, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 15 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Blackthorn.io, Inc. — established developer track record
Cons
- −Limited review base (15) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce
How Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce works
DETECT PII, PCI AND AUTOMATE COMPLIANCE ✔ Native Support for Cases, Emails, Chatter, LiveAgent, LiveMessage, Attachments (w/add-on) ✔ Detect Credit Card Numbers before they enter Salesforce ✔ Over 15 patterns for Credit Card Numbers ✔ Scan your Org to find and secure existing Credit Cards across any date range ✔ Find and redact national identifiers, IP addresses, SSNs, and account numbers ✔ Scan PDF, JPG, PNG, Word, and CSV attachments ✔ Ignore False Positives w/ patented AI technology ✔ Detect Handwritten PII
ANALYTICS ✔ Native Dashboards & Reporting for Credit Card Detection & Auditing ✔ Analysis into your Org's PII vulnerabilities ✔ Learn where customers send you their Credit Card Numbers
CUSTOMIZE ✔ Extend Blackthorn Compliance to any Object ✔ Create your own PII matching patterns ✔ Configure Credit Card Detection for any field ✔ Full or Partial Masking
INCLUDED PATTERNS ✔ American Express, Discover, MasterCard, Visa, JCB, Diners Club ✔ China UnionPay, Interpayment, Instapayment, Maestro, Dankort, Solo, UATP ✔ US SSNs
★Use it free in any Sandbox. Click Get It Now.
VARIABLE PRICING The higher of $7,900 per org per year or $15 per active production user.
Key features
- Designed for admins, extendable for devs, uses patented AI detection technology. Invest now so you don’t pay later - ensure you are PCI DSS compliant while saving $9,000+ in annual compliance vendor fees.
- Find and automatically secure credit card numbers, PII, and files in Salesforce records, support cases, custom fields and objects, and more. Detect credit card numbers or sensitive information in emails, attachments or SMS. Schedule automatic audits.
- Get a Quick Start on Compliance Installs in minutes and identifies your stored credit card numbers in under 10 minutes. Requires no additional setup.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- File ScanningScan and digitize documents for easy access and management.
- PCI Compliance ManagementEnsure your business meets PCI compliance standards.
- Sensitive Data DetectionIdentify and manage sensitive data to ensure compliance and security.
Category rankings
As of Sep 12, 2026- Customer Service#139of 1,137Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce ranks for 13 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #2
- Rank #3
- Rank #6
Competitors & alternatives
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce?
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 15 merchant reviews, and it has been listed on the marketplace since 2018. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Blackthorn.io, Inc.
Is Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce free?
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 8000, and the listed tiers are Data and File Compliance. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce?
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce rank on Salesforce?
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce currently sits at position #139 in the Customer Service category on Salesforce. That places it in the top 12% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce integrate with?
Blackthorn PCI Compliance: Sensitive Data Detection & PII Masking for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Experience Cloud, Financial Services Cloud, Health Cloud, Platform Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.