Docusign eSignature for Salesforce: The trusted eSignature solution for Salesforce
- Category rank
- #1 in Customer Service
- Price from
- $30 / user / month (USD)
- Listing audit
- 72/100
Docusign eSignature for Salesforce: The trusted eSignature solution is a Salesforce AppExchange app by Docusign, Inc**. With a rating of 4.5★ from 4,647 reviews, it currently ranks #1 in the Customer Service category.
Docusign eSignature for Salesforce: The trusted eSignature solution is the #1 ranked Customer Service app on Salesforce, with a 4.5 average rating from 4,647 reviews, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
Docusign eSignature for Salesforce: The trusted eSignature solution is a category-leading Customer Service app on Salesforce, ranked #1 of 1,160 in the category. It holds a 4.5★ average from 4,647 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +#1 of 1,160 in Customer Service
- +4.5★ average across 4,647 reviews
- +Listed on Salesforce since 2010
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Docusign eSignature for Salesforce: The trusted eSignature solution
How Docusign eSignature for Salesforce: The trusted eSignature solution works
- Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM.
- Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options.
- Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields.
- Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation.
- Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce.
- Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud.
- Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.
Key features
- Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
- Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
- Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Other capabilities (4)
role not classified yet
- Data WritebackSend data back to the original system for accurate record-keeping.
- Document SigningFacilitate secure signing of documents electronically.
- Responsive SigningEnable users to sign documents easily on any device.
- Salesforce Data IntegrationIntegrate and manage data with Salesforce for enhanced insights.
Ratings and reviews
Star breakdown of the 2 reviews archived by AppRanks (the marketplace currently shows 4,647; removed or hidden reviews stay in the archive).
- 51 (50%)
- 40 (0%)
- 30 (0%)
- 20 (0%)
- 11 (50%)
Loved Implementing Docusign for the Salesforce Customers We at Vedsphere have implemented DocuSign after carefully understanding our customers’ challenges around document signing and agreement management, and the results have been excellent. The seamless integration with Salesforce has helped us automate the entire contract lifecycle—from generation to signing—directly within the CRM. This has significantly improved efficiency, reduced manual effort, and accelerated deal closures. Our clients particularly appreciate the ease of use, reliability, and strong feature set that DocuSign offers. With the right customization aligned to business processes, it becomes a very powerful solution. Highly recommended for any organization looking to streamline agreements and enhance their Salesforce experience. let's connect https://www.linkedin.com/in/sachin-sharma-8281ab150/ to implement it.
Overpriced and Over complicated $40K for 3 years. Egregious and disgusting.
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#1of 1,160Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Docusign eSignature for Salesforce: The trusted eSignature solution ranks for 74 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #1
- Rank #1
Competitors & alternatives
Docusign eSignature for Salesforce: The trusted eSignature solution doesn't have curated competitor matchups yet.Other tracked Customer Service apps on Salesforce:
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Frequently asked questions
What is Docusign eSignature for Salesforce: The trusted eSignature solution?
Docusign eSignature for Salesforce: The trusted eSignature solution is a Salesforce app by Docusign, Inc**, listed in Customer Service. It holds a 4.5-star average from 4,647 reviews on Salesforce. It has been listed since 2010.
Is Docusign eSignature for Salesforce: The trusted eSignature solution free?
No. Docusign eSignature for Salesforce: The trusted eSignature solution has no free plan on Salesforce; the paid plan is $30 / user / month (USD). Listed plans: Default Plan.
Where does Docusign eSignature for Salesforce: The trusted eSignature solution rank on Salesforce?
Docusign eSignature for Salesforce: The trusted eSignature solution ranks #1 of 1,160 apps in Customer Service on Salesforce.
How active are Docusign eSignature for Salesforce: The trusted eSignature solution reviews?
Docusign eSignature for Salesforce: The trusted eSignature solution has not received any new reviews in the last 90 days.