Docusign eSignature for Salesforce: The trusted eSignature solution for Salesforce AppExchange
Docusign eSignature for Salesforce: The trusted eSignature solution is the #3 ranked customer service app on Salesforce, with a 4.5 average rating from 4,647 reviews, as a paid app, as of July 8, 2026.
Docusign eSignature for Salesforce: The trusted eSignature solution is a Salesforce AppExchange app by Docusign, Inc**. With a rating of 4.5★ from 4,647 reviews, it currently ranks #3 in the Customer Service category.
AppRanks data: Docusign eSignature for Salesforce: The trusted eSignature solution added 1 reviews in the last 90 days (50% of its all-time review count) — an active-velocity signal indicating ongoing user adoption.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Docusign eSignature for Salesforce: The trusted eSignature solution is a highly rated Salesforce app with an established review history. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4,647 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.5★) signals consistent merchant satisfaction
- +4,647 reviews provide statistical reliability for the rating average
- +Published by Docusign, Inc** — established developer track record
Cons
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Docusign eSignature for Salesforce: The trusted eSignature solution
How Docusign eSignature for Salesforce: The trusted eSignature solution works
- Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM.
- Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options.
- Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields.
- Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation.
- Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce.
- Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud.
- Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.
Key features
- Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
- Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
- Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.
Ratings and reviews
- 51 (0%)
- 40 (0%)
- 30 (0%)
- 20 (0%)
- 11 (0%)
Category rankings
As of Jul 8, 2026- Customer Service#3of 1,105Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Docusign eSignature for Salesforce: The trusted eSignature solution ranks for 58 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- 2.quicklyRank #1
- Rank #1
Competitors & alternatives
Docusign eSignature for Salesforce: The trusted eSignature solutiondoesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Docusign eSignature for Salesforce: The trusted eSignature solution?
Docusign eSignature for Salesforce: The trusted eSignature solution is an app for Salesforce. It currently holds a 4.5-star rating from 4,647 merchant reviews, and it has been listed on the marketplace since 2010. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Docusign, Inc**.
Is Docusign eSignature for Salesforce: The trusted eSignature solution free?
Docusign eSignature for Salesforce: The trusted eSignature solution does not offer a permanent free plan on Salesforce. Pricing starts at 30, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Docusign eSignature for Salesforce: The trusted eSignature solution?
Docusign eSignature for Salesforce: The trusted eSignature solution is actively installed across Salesforce stores tracked by AppRanks. Its review base of 4,647 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Customer Service category on Salesforce.
Where does Docusign eSignature for Salesforce: The trusted eSignature solution rank on Salesforce?
Docusign eSignature for Salesforce: The trusted eSignature solution currently sits at position #3 in the Customer Service category on Salesforce. That places it in the top 0% of 1,105 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Docusign eSignature for Salesforce: The trusted eSignature solution integrate with?
Docusign eSignature for Salesforce: The trusted eSignature solution lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Revenue Cloud, Experience Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are Docusign eSignature for Salesforce: The trusted eSignature solution reviews?
Docusign eSignature for Salesforce: The trusted eSignature solution has received 0 reviews in the last 30 days, 1 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.
What languages does Docusign eSignature for Salesforce: The trusted eSignature solution support?
Docusign eSignature for Salesforce: The trusted eSignature solution declares support for 12 languages on its Salesforce marketplace listing: nl, en, fr, de, it, ja, with 6 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.