- Category rank
- #7 in Customer Service
- Price from
- $4,300 / company / year (USD)
- Listing audit
- 69/100
Mogli: The Easy Way to Text on Salesforce is a Salesforce AppExchange app by Mogli. With a rating of 5.0★ from 210 reviews, it currently ranks #7 in the Customer Service category.
Mogli: The Easy Way to Text on Salesforce is the #7 ranked Customer Service app on Salesforce, with a 5.0 average rating from 210 reviews, as a paid app, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Mogli: The Easy Way to Text on Salesforce ranks #7 of 1,158 in Customer Service on Salesforce. It holds a 5.0★ average from 210 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +5.0★ average across 210 reviews
- +Listed on Salesforce since 2016
Cons
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Mogli: The Easy Way to Text on Salesforce
How Mogli: The Easy Way to Text on Salesforce works
- SMS, MMS, RCS, WhatsApp, Scheduling, URL Tracking, Text-to-Voice, File-to-Voice
- Built on and for Salesforce
- Unlimited users for every plan
- 100% USA based support
- Configuration and gateway (number) registration included
- Compatibility with most standard and custom Objects (including Person Accounts)
- Options to bring your own phone numbers and shortcodes
- Global coverage
- Real-time one-to-one SMS & WhatsApp conversations
- Bulk SMS with campaigns, list views, and reports
- Immediate notifications of incoming messages
- Customizable message Conversation Views for each user
- Auto-create Contacts/Leads, Cases, Opportunities, and event registrations
- Voice features for auto-calling and text-to-speech
- Automated follow-up based on answers to specific survey questions
- Inbound keywords and auto-responses
- Merge fields on individual and bulk texts
- Ability to automate messages using Workflow, Process Builder, Flow, and Triggers
- Mobile-first meeting scheduling
- Dashboard responses to get a 360-degree view of your clients
Industries: Education, Financial Services, NonProfit, Real Estate, Manufacturing, Staffing and Recruiting, Legal, Government
Key features
- All Mogli plans are customizable, priced annually, and include unlimited user licenses and contacts, a dedicated Account Manager, guided onboarding, technical support, and a complete self-service user guide.
- When you use Mogli, your teams (and your texts) stay within the CRM. There’s no toggling between tabs or importing data. With Agentforce and Marketing Cloud support, the more your org has invested in Salesforce, the more powerful Mogli becomes.
- Mogli’s support and implementation teams are 100% US-based, and we all know Salesforce. We take a consultative, hands-on approach to onboarding (including carrier registration), training, and support. You’ll have someone to go to at every stage.
- Mogli makes it easy to bidirectionally communicate with your contacts from within Salesforce, while automatically tracking and logging all message history.
- Reach large segments of your audience instantly and easily with bulk messaging. Select recipients from your Salesforce Campaigns, Reports, and List Views. Save time with message templates and personalize at scale with merge fields.
- Optional Mogli AI features, Conversation Summary and Message Recommendation, make it easier to manage conversations between team members and reduce response times.
- With support for SMS, MMS, RCS, and WhatsApp, Mogli makes it easy for you to send and receive all kinds of text messages. We give you the flexibility to choose the best protocol for your organization’s strategy and goals.
- Mogli for Agentforce makes it easy to turn text messaging into an agentic channel. Capture leads, nurture, convert, and upsell - autonomously, 24/7.
- Easily incorporate text messages into Journey Builder with Mogli for Marketing Cloud. All messages sent and received are logged directly to the customer’s record in Salesforce Core and are visible across teams via the Mogli Conversation View.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Other capabilities (4)
role not classified yet
- Bulk SMS MessagingSend bulk SMS campaigns to reach a larger audience effectively.
- Real-Time NotificationsGet immediate alerts for important updates and events.
- SMS Marketing CampaignsCreate and manage targeted SMS marketing campaigns.
- WhatsApp MessagingEngage customers through direct WhatsApp messaging for support and updates.
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Salesforce.
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#7of 1,158Top 1%
- Productivity#9of 1,695Top 1%
- Marketing#10of 977Top 2%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Mogli: The Easy Way to Text on Salesforce ranks for 163 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- 2.views orRank #1
- Rank #2
Competitors & alternatives
Mogli: The Easy Way to Text on Salesforce doesn't have curated competitor matchups yet.Other tracked Customer Service apps on Salesforce:
Looking to switch from Mogli?
See Mogli's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is Mogli: The Easy Way to Text on Salesforce?
Mogli: The Easy Way to Text on Salesforce is a Salesforce app by Mogli, listed in Customer Service. It holds a 5.0-star average from 210 reviews on Salesforce. It has been listed since 2016.
Is Mogli: The Easy Way to Text on Salesforce free?
No. Mogli: The Easy Way to Text on Salesforce has no free plan on Salesforce; paid plans range from $4,300 / company / year (USD) to $5,200 / company / year (USD). Listed plans: Lowest Commercial Price, Lowest NonProfit Price.
Where does Mogli: The Easy Way to Text on Salesforce rank on Salesforce?
Mogli: The Easy Way to Text on Salesforce ranks #7 of 1,158 apps in Customer Service on Salesforce.