Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE for Salesforce
By GOAT Email
- Category rank
- #37 in Customer Service
- Price
- Free plan
- Listing audit
- 62/100
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE is a Salesforce AppExchange app by GOAT Email. With a rating of 5.0★ from 65 reviews, it currently ranks #37 in the Customer Service category.
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE is the #37 ranked Customer Service app on Salesforce, with a 5.0 average rating from 65 reviews, free to use, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE ranks #37 of 1,158 in Customer Service on Salesforce. It holds a 5.0★ average from 65 reviews on Salesforce. It is free to use.
Pros
- +5.0★ average across 65 reviews
- +Free plan available — no paid subscription needed to start
Cons
- −Only 65 reviews — the average can still move with a few new ratings
About Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE
How Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE works
Constantly switching between Outlook, Gmail, and Salesforce?
GOAT Email Core provides the foundation for Outlook & Gmail Sync, Email History, Email Visibility, Shared Mailboxes, and Customer Communication Management inside Salesforce.
Keep inbound and outbound emails connected to your CRM, maintain complete Email History, and improve visibility across customer communication. GOAT Email helps teams manage email directly inside Salesforce while reducing dependency on external inboxes.
Whether you prefer Record Inbox or a Shared Inbox experience, GOAT Email supports Email-to-Case workflows, Shared Mailboxes, Team Email, Customer Communication, and Outlook/Gmail integration.
Alternative to Einstein Activity Capture (EAC), Email Attachments, Native Email Storage, and Email Reporting.
Record Inbox: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000FgsJcUAJ
Global Inbox: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000Hcc7TUAR
Install GOAT Email Core first, then choose Record Inbox or Global Inbox as your preferred email experience.
Contact support@goatemail.com for installation assistance.
Get started today with a free trial.
Key features
- ✅ OUTLOOK & GMAIL SYNC ✔ Outlook Compatible ✔ Gmail Compatible ✔ Personal & Shared Mailboxes ✔ Inbound & Outbound Email Sync ✔ Email Attachments Sync ✔ Unified Email Experience ✔ Multi-Mailbox Support
- ✅ EMAIL HISTORY & VISIBILITY ✔ Complete Email History ✔ Email Visibility on Records ✔ Customer Communication History ✔ Email Activity Timeline ✔ Team Email Visibility ✔ Shared Communication Records ✔ Email Search & Access
- ✅ EAC ALTERNATIVE ✔ Alternative to Einstein Activity Capture ✔ Native Email Storage ✔ Email Reporting & Analytics ✔ Email Attachments in Salesforce ✔ Long-Term Email History ✔ Salesforce Automation Support ✔ Complete Email Visibility
- ✅ RECORD INBOX ✔ Email-to-Case Workflows ✔ Record-Based Email Management ✔ Email Tracking on Any Record ✔ Full Email Threads ✔ Customer Communication Visibility ✔ Email Ownership ✔ Standard & Custom Objects
- ✅ GLOBAL INBOX ✔ Shared Inbox Management ✔ Team Email Collaboration ✔ Queue-Based Communication ✔ Email Assignment & Routing ✔ Shared Mailbox Visibility ✔ Team Ownership ✔ Customer Service Operations
- ✅ EMAIL AUTOMATION ✔ Smart Inbox Rules ✔ Automated Email Routing ✔ Follow-Up Automation ✔ Predefined Email Content ✔ Email Formula Expressions ✔ Workflow Automation ✔ Queue Assignment Rules
- ✅ EMAIL TEMPLATES & PERSONALIZATION ✔ Cross Object Merge Fields ✔ Lightning Email Templates ✔ Classic Email Templates ✔ Dynamic Personalization ✔ Email Template Automation ✔ Multi-Level Merge Fields ✔ Template Usage Analytics
- ✅ CUSTOM OBJECT EMAIL MANAGEMENT ✔ Email on Any Custom Object ✔ Cross Object Email Automation ✔ Related Record Context ✔ Email History on Custom Objects ✔ Record-Specific Email Experiences ✔ Custom Object Visibility ✔ Multi-Level Relationships
- ✅ EMAIL SECURITY & GOVERNANCE ✔ Team & Queue Access Control ✔ Email Audit Trail ✔ Data Residency Inside Salesforce ✔ Phishing Email Management ✔ Communication Governance ✔ Secure Internal Communication ✔ Secure External Communication
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Other capabilities (4)
role not classified yet
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.
- Email History TrackingTrack the history of sent emails to monitor communication effectiveness.
- Mass Email CampaignsCreate and send mass email campaigns to reach a larger audience.
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Salesforce.
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#37of 1,158Top 4%
- Productivity#62of 1,695Top 4%
- Sales#67of 1,810Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE ranks for 58 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #1
- 3.inboxRank #1
Competitors & alternatives
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE doesn't have curated competitor matchups yet.Other tracked Customer Service apps on Salesforce:
Looking to switch from Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC?
See Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC's alternatives ranked by audit score, rating, and review velocity.
Frequently asked questions
What is Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE?
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE is a Salesforce app by GOAT Email, listed in Customer Service. It holds a 5.0-star average from 65 reviews on Salesforce. It has been listed since 2024.
Is Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE free?
Yes. Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE is listed as free on Salesforce.
Where does Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE rank on Salesforce?
Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE ranks #37 of 1,158 apps in Customer Service on Salesforce.