Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app for Salesforce
By Dialpad
- Category rank
- #4 in Chat And Web Conferencing
- Price from
- $25 / user / year (USD)
- Listing audit
- 68/100
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app is a Salesforce AppExchange app by Dialpad. With a rating of 3.9★ from 97 reviews, it currently ranks #4 in the Chat And Web Conferencing category.
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app is the #4 ranked Chat And Web Conferencing app on Salesforce, with a 3.9 average rating from 97 reviews, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app ranks #4 of 65 in Chat And Web Conferencing on Salesforce. It holds a 3.9★ average from 97 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2017
Cons
- −Average rating below 4.0 (3.9★) — read recent low-star reviews before committing
- −Only 97 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app
How Dialpad for Salesforce: Call, message, meet, and support—on one Ai-powered app works
Optimized for both Sales Cloud and Service Cloud, Dialpad brings Ai-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction.
BUILT-IN AI ACROSS EVERYTHING Dialpad Ai enables real-time data capture, transcription, and sentiment analysis to create a company-specific data set that empowers agents, drives sales revenue and improves customer service performance.
- Unify communications with click-to-call
- Easily log and track call notes
- Real-time transcription and coaching with Dialpad Ai
- Screen pops with instant visibility into customer history
- Post-call summaries and recordings
- Individual and group texting support
- Automatically analyze interactions
THE FREEDOM TO WORK FROM ANYWHERE Allow teams to make calls directly from Salesforce, seamlessly switch calls to their mobile phones, take notes, view all customer insights, and record calls on the go.
Dialpad for Salesforce is only available to our Pro and Enterprise customers. Contact sales@dialpad.com for more information.
Key features
- Powerful Ai built into everything— for the best CX: By enabling the Dialpad Everywhere Widget in Salesforce, you can access powerful Ai tools to reduce agent friction and create the best customer experiences.
