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50 Agent Productivity apps for Salesforce. Apps whose primary category is this one come first. Within each group, average rating multiplied by the logarithm of the review count.
Ranked on · How this list is ranked
For Salesforce's own order and category-wide stats, see the Agent Productivity category page.
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Start Free Trial| 5.0★ |
| 62 |
| Paid |
| 6 | zAgileConnect: Salesforce Jira Integration | Bi-Directional Sync | 5.0★ | 48 | — |
| 7 | WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic | 4.9★ | 38 | — |
| 8 | Unaric Guide (Alerts) - Alerts, Banners & Pop-ups in Salesforce | 4.9★ | 37 | — |
| 9 | Velocify Pulse | 4.7★ | 43 | — |
| 10 | Proton Text SMS and RCS Texting for Salesforce | 5.0★ | 34 | — |
| 11 | Time&Expense Project | 5.0★ | 32 | — |
| 12 | MAFAILI - Google Drive Files in Salesforce | 5.0★ | 25 | — |
| 13 | Salesforce SMS - #1 Salesforce Text Messaging App | 4.9★ | 25 | — |
| 14 | Q!365 | Integrate Microsoft 365, Teams & SharePoint | 5.0★ | 22 | — |
| 15 | PhoneTools: TPS and CTPS compliance screening | 4.9★ | 23 | — |
| 16 | ADL Connect PRO - Integrate Azure DevOps / JIRA / ServiceNow / Zendesk /Xurrent | 5.0★ | 22 | — |
| 17 | Leaptree Optimize | AI-Powered Contact Center Quality Assurance (QA) | 4.9★ | 22 | — |
| 18 | SightCall Visual Support for Salesforce | 5.0★ | 21 | — |
| 19 | JustCall CTI for Salesforce | Calls & SMS, AI Auto Dialer, Automation, Analytics | 5.0★ | 21 | — |
| 20 | AC Knowledge Management Enterprise: OpenAI-Powered Knowledge Base on Salesforce | 4.8★ | 22 | — |
| 21 | CheckMyNumber | Phone validation and formatting for Salesforce by Noltic | 4.9★ | 21 | — |
| 22 | DaVinci Toolkit for Salesforce by AMC Technology | 5.0★ | 19 | — |
| 23 | GPTfy: Autonomous AI Agents | Voice, Email and Chat | 4.9★ | 18 | — |
| 24 | True Time Tracker for Salesforce | 5.0★ | 16 | — |
| 25 | AgentSync - Producer & Compliance Management | 4.8★ | 17 | — |
| 26 | Secure Email: Encrypted Email and Compliance Built for Salesforce | 5.0★ | 12 | — |
| 27 | Case Split: Resolve Cases Efficiently | 4.8★ | 13 | — |
| 28 | Aeon2 – Case Time Tracking & Agent Utilization for Salesforce | 5.0★ | 11 | — |
| 29 | High Volume Case Responder | 4.8★ | 12 | — |
| 30 | Knowledge Base Dashboards & Reports | 3.8★ | 22 | — |
| 31 | Time Tracking - 100% Native to Salesforce | 4.9★ | 10 | — |
| 32 | Service & Support Dashboards | 4.1★ | 15 | — |
| 33 | SearchUnify - Enterprise Agentic AI Platform for Salesforce | 4.7★ | 10 | — |
| 34 | Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording | 2.9★ | 45 | — |
| 35 | Omni-Channel Performance Dashboard | 4.7★ | 9 | — |
| 36 | Public Knowledge for Mobile, Web and Facebook - version 3 | 2.7★ | 51 | — |
| 37 | In-gage – AI Quality Assurance, Surveys & Case Categorisation | 5.0★ | 7 | — |
| 38 | CV Opportunity Clone with Products, Quote Clone and Quote Clone with Line Items | 5.0★ | 7 | — |
| 39 | All-in-One Layouts [Calendar, Planner, Resource, Geomap] | 3.9★ | 12 | — |
| 40 | Case Age and Status Changes in Business Hours | 2.8★ | 34 | — |
| 41 | Traction Rec | 4.5★ | 8 | — |
| 42 | CronSights SLA & Lifecycle Metrics — Meet Every Customer Commitment | 5.0★ | 6 | — |
| 43 | Omnata for Salesforce | 5.0★ | 6 | — |
| 44 | DateMaster | 5.0★ | 6 | — |
| 45 | WorkDial: Salesforce CTI & Telephony | Power Dialer | AI Call Analytics | Twilio | 5.0★ | 6 | — |
| 46 | Video Support and Video Inspection App for Salesforce | Visual Remote Assistance | 4.8★ | 6 | — |
| 47 | ScreenMeet — Embedded Remote support, screen share, cobrowse, and video call | 5.0★ | 5 | — |
| 48 | IrisAgent - AI-powered Support Automation with Generative AI Answers | 5.0★ | 5 | — |
| 49 | Case Timer 2.0 by Cloud Orca | 4.0★ | 7 | — |
| 50 | TeamViewer Remote Support and Access | 3.8★ | 8 | — |