TeamViewer Remote Support and Access for Salesforce
- Category rank
- #57 in Field Service
- Price from
- €1,700 / user / year (EUR)
- Listing audit
- 68/100
TeamViewer Remote Support and Access is a Salesforce AppExchange app by TeamViewer Germany GmbH. With a rating of 3.8★ from 8 reviews, it currently ranks #57 in the Field Service category.
TeamViewer Remote Support and Access is the #57 ranked Field Service app on Salesforce, with a 3.8 average rating from 8 reviews, as of Nov 14, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 14, 2026
TeamViewer Remote Support and Access ranks #57 of 125 in Field Service on Salesforce. It holds a 3.8★ average from 8 reviews on Salesforce.
Pros
- +Listed on Salesforce since 2016
Cons
- −Average rating below 4.0 (3.8★) — read recent low-star reviews before committing
- −Only 8 reviews — the average can still move with a few new ratings
About TeamViewer Remote Support and Access
How TeamViewer Remote Support and Access works
Advantages of using TeamViewer in your Salesforce Cloud:
REMOTE SUPPORT Send invites and start remote control sessions instantly from any Salesforce object.
UNATTENDED ACCESS Enhance your asset management by using TeamViewer to connect directly to your assets remotely.
NOTIFICATIONS Notifications make it easy to manage multiple sessions simultaneously, increasing efficiency.
SET E-MAIL TEMPLATES It’s easy to customize email templates depending on the screen and communication type.
REPORTING AND AUDITING Log any interaction with TeamViewer on the Salesforce object the connection was initiated from. Build reports and dashboards to gain KPIs on your support processes. The information includes connection time, participants, transferred files and audit events.
LIGHTING MODE APP This intuitive Lightning Mode app design makes it even easier to use TeamViewer on Salesforce.
TeamViewer’s reliable support team is there to help you with any problems you have using the app.
Key features
- CROSS-PLATFORM REMOTE SUPPORT Remotely connect to any type of device whether it is an IT device or asset on the shopfloor instantly directly out of Salesforce, or support on tasks in the field requiring physical interactions by using Augmented Reality.
