ServiceMax Core - Field Service Management for Salesforce AppExchange
ServiceMax Core - Field Service Management is the #10 ranked field service app on Salesforce, with a 4.7 average rating from 42 reviews, as a paid app, as of Sep 5, 2026.
ServiceMax Core - Field Service Management is a Salesforce AppExchange app by ServiceMax, Inc.. With a rating of 4.7★ from 42 reviews, it currently ranks #10 in the Field Service category.
AppRanks data: ServiceMax Core - Field Service Management ranks #10 in Field Service on Salesforce AppExchange, placing it in the top 9% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ServiceMax Core - Field Service Management is a highly rated Salesforce app with a limited review volume. It is listed in the Field Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 42 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Published by ServiceMax, Inc. — established developer track record
Cons
- −Limited review base (42) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About ServiceMax Core - Field Service Management
How ServiceMax Core - Field Service Management works
ServiceMax helps businesses achieve field service excellence to drive new sources of revenue and greater efficiencies by enabling all of the following key capabilities:
- Installed Base Management - Work Planning & Scheduling - Service Requests & Work Order Management - Mobile Field Service Management - Warranties & Contracts - Parts, Returns & Depot Repair Management - Proactive Maintenance - Insights from Dashboards & KPIs
ServiceMax provides extra value with extended applications for: - Connected Field Service - the first IoT-enabled solution for proactive field service - Scheduling Optimization - world-class optimization that’s part of a comprehensive field service solution - Self-Service Customer & Contractor Communities - extends customer and third-party partner visibility to critical ServiceMax functionality - Secure, real-time communication for the mobile workforce
Key features
- WE ARE PROVEN: A thriving community of successful field service deployments like Hyster-Yale, Nilfisk, Marel, TopCon, MilliporeSigma, GE, Medtronic and Pitney Bowes use ServiceMax to capture opportunities in increasingly complex service environments.
- WE ARE COMPREHENSIVE: A field service platform with a complete set of field service business processes, including work order management, entitlements and pricing, parts and trunk stock management, installed base management and invoicing.
- WE ARE BUILT ON SALESFORCE: As the first field service software provider to see the potential of Salesforce’s App Cloud, we’re native on Salesforce CRM and Service Cloud – providing more than just an add-on for scheduling and service requests.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Parts ManagementTrack and manage inventory of parts and components efficiently.
- Work Order Management SystemCreate and manage work orders for tasks and projects efficiently.
Category rankings
As of Sep 6, 2026- Field Service#10of 119Top 9%
- Customer Service#199of 1,112Top 18%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ServiceMax Core - Field Service Management ranks for 9 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #3
- Rank #3
Competitors & alternatives
ServiceMax Core - Field Service Management doesn't have curated competitor matchups yet. Other tracked field service apps on Salesforce:
Frequently asked questions
What is ServiceMax Core - Field Service Management?
ServiceMax Core - Field Service Management is an app for Salesforce. It currently holds a 4.7-star rating from 42 merchant reviews, and it has been listed on the marketplace since 2007. It is listed under the Field Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ServiceMax, Inc.
Is ServiceMax Core - Field Service Management free?
ServiceMax Core - Field Service Management does not offer a permanent free plan on Salesforce. Pricing starts at 125, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ServiceMax Core - Field Service Management?
ServiceMax Core - Field Service Management is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Field Service category on Salesforce.
Where does ServiceMax Core - Field Service Management rank on Salesforce?
ServiceMax Core - Field Service Management currently sits at position #10 in the Field Service category on Salesforce. That places it in the top 8% of 119 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does ServiceMax Core - Field Service Management support?
ServiceMax Core - Field Service Management declares support for 13 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, it, with 7 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.