ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce for Salesforce AppExchange
By ADL Solution
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce is the #24 ranked agent productivity app on Salesforce, with a 5.0 average rating from 20 reviews, with a free plan available, as of Jul 15, 2026.
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce is a Salesforce AppExchange app by ADL Solution. With a rating of 5.0★ from 20 reviews, it currently ranks #24 in the Agent Productivity category.
AppRanks data: ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce ranks #24 in Agent Productivity on Salesforce AppExchange, placing it in the top 8% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 20 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by ADL Solution — established developer track record
Cons
- −Limited review base (20) — ratings can shift significantly with new feedback
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About ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce
How ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce works
ADL Connect - Jira/ Azure DevOps /ServiceNow Connector
● Automation
The integration allows the bi-directional syncing of data including comments and attachments. Use our inbuilt methods in your Process Builders, Triggers, and Apex to create a WorkItem automatically.
● Real-Time Tracking Improves SLA compliance and Customer Satisfaction through the faster turnaround of responses to customers on reported Records. It improves coordination between teams across the two applications so that both sides may efficiently collaborate, exchanges information, and track various activities as they work on various customer-centric tasks -- without needing to go back and forth between applications.
● Effective Team Collaboration ADL Connect allows teams to work efficiently with engineering. As support calls are captured, Help Desk can create a specific Issue in Jira/Azure DevOps/ServiceNow for triage by Engineering. Issues may be further elaborated, prioritized, and scheduled for delivery either as patches or releases. Support stays in sync throughout the resolution processes to ensure timely feedback to customers.
Key features
- Easy Field Mapping Installation requires a minimal amount of configuration on each end. You can map any standard or custom object fields to Jira / Azure DevOps / ServiceNow fields.
- Real-Time Tracking Reduces time spent in escalating Issues to Engineering, managing, and tracking their resolution. Bi-Directional exchange between Case (and other Salesforce/Custom Objects) and enables real-time resolution tracking.
- Search And Link Users would be able to easily search, create, link/unlink, update, and track workitems directly from Salesforce.
Category rankings
As of Jul 15, 2026- Agent Productivity#24of 306Top 8%
- Collaboration#25of 395Top 7%
- Customer Service#76of 1,110Top 7%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce ranks for 11 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce?
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 20 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by ADL Solution.
Is ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce free?
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 1999, and the listed tiers are Premium Yearly Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce?
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce rank on Salesforce?
ADL Connect - Azure DevOps / JIRA / ServiceNow Integrate with Salesforce currently sits at position #24 in the Agent Productivity category on Salesforce. That places it in the top 8% of 306 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.