JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging for Salesforce AppExchange
By JustCall
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging is the #12 ranked telephony app on Salesforce, with a 5.0 average rating from 21 reviews, as a paid app, as of Sep 11, 2026.
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging is a Salesforce AppExchange app by JustCall. With a rating of 5.0★ from 21 reviews, it currently ranks #12 in the Telephony category.
AppRanks data: JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging ranks #12 in Telephony on Salesforce AppExchange, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging is a category-leading Salesforce app with a limited review volume. It is listed in the Telephony category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 21 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by JustCall — established developer track record
Cons
- −Limited review base (21) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging
How JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging works
JustCall is an AI-powered customer communication platform. It helps you connect with customers across channels, coach your teams, and automate workflows — all from one platform.
With JustCall for Salesforce, you can ditch the after-call chaos. JustCall syncs your calls, eliminates platform switching, and keeps your data secure.
Truly enable your team with JustCall — Say goodbye to manual note logging and hello to more connections. Let AI handle call summaries and coaching, freeing up time for what truly matters—meaningful customer conversations and coaching & team development.
Rev up sales and charm your customers — Our AI-powered sales dialers help your team increase outreach, speed up closing, and make it easy to follow up with customers. Tap into the power of live data for strategic moves.
JustCall CTI for Salesforce is packed with features to transform your team:
- Effortless call & SMS logging - AI-powered call summaries & coaching - Fast & efficient sales dialers - Automated SMS & custom workflows - Live dashboards for real-time insights - Smart call scoring & routing
Start your free trial and win every customer interaction.
Key features
- Close deals faster with AI: Leave the busywork and focus on the customer instead. Your reps will benefit from our conversation intelligence that analyzes calls and provides real-time guidance and post-call summaries.
- Communicate at scale, with ease: Make and receive calls, record and manage conversations efficiently, and run dialer campaigns for outreach. Elevate your efforts with text campaigns, sending bulk SMS/MMS and running drip campaigns to nurture leads.
- Data driven decisions: Effortlessly auto-log all conversations, access recordings, voicemails, and missed calls with JustCall. Leverage detailed call-related analytics and live dashboard capabilities to make informed, data-driven decisions.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Call LoggingRecord and track call details for better communication management.
- Click-to-CallInitiate calls directly from your platform with a single click.
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.
- Dialer SolutionUtilize dialers for efficient outbound calling and lead management.
- SMS AutomationAutomate SMS communications for order updates and customer engagement.
Category rankings
As of Sep 11, 2026- Telephony#12of 122Top 10%
- Agent Productivity#14of 308Top 5%
- Customer Service#86of 1,137Top 8%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
- 1.callsRank #7
- Rank #7
- Rank #9
Competitors & alternatives
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging doesn't have curated competitor matchups yet. Other tracked telephony apps on Salesforce:
Frequently asked questions
What is JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging?
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging is an app for Salesforce. It currently holds a 5.0-star rating from 21 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Telephony category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by JustCall.
Is JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging free?
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging does not offer a permanent free plan on Salesforce. Pricing starts at 49, and the listed tiers are Pro, Business. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging?
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Telephony category on Salesforce.
Where does JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging rank on Salesforce?
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging currently sits at position #12 in the Telephony category on Salesforce. That places it in the top 10% of 122 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging integrate with?
JustCall | Integrated Voice & SMS, Click to Call, CTI, Dialer, Phone, Messaging lists 3 integrations on its Salesforce marketplace page. The most prominent are Marketing Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.