Case Timer 2.0 by Cloud Orca for Salesforce AppExchange
Case Timer 2.0 by Cloud Orca is the #127 ranked agent productivity app on Salesforce, with a 4.0 average rating from 7 reviews, with a free plan available, as of Jul 14, 2026.
Case Timer 2.0 by Cloud Orca is a Salesforce AppExchange app by Cloud Orca Limited. With a rating of 4.0★ from 7 reviews, it currently ranks #127 in the Agent Productivity category.
AppRanks data: Case Timer 2.0 by Cloud Orca ranks #127 in Agent Productivity on Salesforce AppExchange, placing it in the top 42% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Case Timer 2.0 by Cloud Orca is a well-rated Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Cloud Orca Limited — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
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About Case Timer 2.0 by Cloud Orca
How Case Timer 2.0 by Cloud Orca works
Case Timer 2.0 is a simple, effective tracking tool used to measure the time spent working on service cases.
Use Case Timer 2.0 to improve efficiency across your organisation, ensure SLAs are met and uncover actionable metrics.
Case Timer 2.0 has now migrated to LWC making it quicker to deploy and easier to configure.
Key features
- CASE TIMER 2.0 FEATURES: ✅ Simple, hassle-free integration into any Salesforce instance ✅ Track the time spent resolving cases with this free tool ✅ Intuitive reports show where and when time was spent ✅ Totally free!
- CASE TIMER 2.0 UPDATES: ✅ Migrated to Lightning Web Component ✅ Improved UI ✅ Bug fixes ✅ Enhanced configuration options ✅ Additional notifications and user feedback ✅ Added Total Time Spent and Total Records fields.
- WHO IS CLOUD ORCA? ✅ A UK-based Salesforce Platinum Partner ✅ Experts in the development and integration of Salesforce multi-cloud solutions ✅ Staffed by an international team of skilled Salesforce advisors, consultants and developers
Category rankings
As of Jul 14, 2026- Agent Productivity#127of 306Top 42%
- Customer Service#473of 1,110Top 43%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Case Timer 2.0 by Cloud Orca doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Case Timer 2.0 by Cloud Orca?
Case Timer 2.0 by Cloud Orca is an app for Salesforce. It currently holds a 4.0-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2022. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cloud Orca Limited.
Is Case Timer 2.0 by Cloud Orca free?
Case Timer 2.0 by Cloud Orca offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Case Timer 2.0 by Cloud Orca?
Case Timer 2.0 by Cloud Orca is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Case Timer 2.0 by Cloud Orca rank on Salesforce?
Case Timer 2.0 by Cloud Orca currently sits at position #127 in the Agent Productivity category on Salesforce. That places it in the top 42% of 306 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Case Timer 2.0 by Cloud Orca integrate with?
Case Timer 2.0 by Cloud Orca lists 2 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.