Video Support and Video Inspection App for Salesforce | Visual Remote Assistance for Salesforce
- Category rank
- #13 in Chat And Web Conferencing
- Price from
- $35 / user / month (USD)
- Listing audit
- 74/100
Video Support and Video Inspection App for Salesforce | Visual Remote Assistance is a Salesforce AppExchange app by Blitzz VRA - Visual Remote Assistant for Salesforce. With a rating of 4.8★ from 6 reviews, it currently ranks #13 in the Chat And Web Conferencing category.
Video Support and Video Inspection App for Salesforce | Visual Remote Assistance is the #13 ranked Chat And Web Conferencing app on Salesforce, with a 4.8 average rating from 6 reviews, as a paid app, as of Nov 10, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
Video Support and Video Inspection App for Salesforce | Visual Remote Assistance ranks #13 of 65 in Chat And Web Conferencing on Salesforce. It holds a 4.8★ average from 6 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −Only 6 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Video Support and Video Inspection App for Salesforce | Visual Remote Assistance
How Video Support and Video Inspection App for Salesforce | Visual Remote Assistance works
Blitzz delivers Remote Video Support (RVS) and Remote Video Inspections (RVI) inside Salesforce. Teams use Visual Remote Assistance (VRA), Cobrowsing, Screenshare, Markup, Image Capture, and AI Call Summaries to resolve issues faster and cut truck rolls.
BUSINESS BENEFITS • Faster resolution and higher First Call Resolution (FCR). • Reduce costly truck rolls through remote inspections. • Boost CSAT and NPS with guided visual support. • Empower agents and technicians with real-time tools. • Maintain audit trail with images, notes, and summaries in Salesforce.
KEY USE CASES 1. Remote Customer Support & Troubleshooting 2. Remote Inspections & Compliance Audits 3. Cobrowsing for Guided Onboarding and Checkout 4. Claims, Warranty & Insurance Verification 5. Field Service Collaboration & Training
START FAST • Free 14-day trial available. • Quick AppExchange install, easy to scale. • Flexible pricing with annual discounts and enterprise plans. • Native integration with Salesforce Lightning, Service Cloud, and Field Service. • Secure video, cobrowse, and screenshare with annotation and markup.
DEMO • https://blitzz.co/demo
Key features
- HOW IT WORKS 1. Start a Blitzz session directly from Salesforce. 2. Invite guests instantly via SMS, Email, or WhatsApp. 3. Guest join the video call with a single click in their browser. 4. Use markup, pointer, photo capture to guide the end user
