SightCall Visual Support for Salesforce
- Category rank
- #50 in Agent Productivity
- Price from
- $3,000 / company / month (USD)
- Listing audit
- 69/100
SightCall Visual Support for Salesforce is a Salesforce AppExchange app by SightCall, Inc. With a rating of 5.0★ from 21 reviews, it currently ranks #50 in the Agent Productivity category.
SightCall Visual Support for Salesforce is the #50 ranked Agent Productivity app on Salesforce, with a 5.0 average rating from 21 reviews, as a paid app, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
SightCall Visual Support for Salesforce ranks #50 of 316 in Agent Productivity on Salesforce. It holds a 5.0★ average from 21 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +5.0★ average across 21 reviews
- +Listed on Salesforce since 2018
Cons
- −Only 21 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About SightCall Visual Support for Salesforce
How SightCall Visual Support for Salesforce works
SightCall Visual Assistance is an AR-powered live video platform that streamlines the remote support process for global enterprises.
Click the SightCall button in Lightning or Classic to start a video call through your customer, technician, or patient’s mobile device, giving visibility to the remote expert. Session details will automatically save to Salesforce.
Customer Support teams use SightCall to engage in live video chat with customers, assisting them with troubleshooting, claims, installation and repairs, for an average NPS increase of 30 pts.
Field Service teams use SightCall to increase savings, decrease truck rolls, and improve first time fix rates. With robust AR-powered toolset, remote experts can guide technicians towards faster resolution.
Healthcare Coordination teams use SightCall to increase empathy, improve patient communication, and provide support on medical devices leading to better patient outcomes.
Popular Features Include: Live Video Augmented Reality Live Pointer & Annotations URL Co-Browsing Remote HD Photos and Flashlight Geolocation and Timestamp Document Sharing Signature Collection Optical Character Recognition (OCR)
Key features
- Service Cloud – Delight your customers with SightCall and Service Cloud providing live interactive video with AR, AI and Omni-Channel integration to quickly resolve customer service issues
