Public Knowledge for Mobile, Web and Facebook - version 3 for Salesforce
- Category rank
- #60 in Agent Productivity
- Price
- Free plan
- Listing audit
- 64/100
Public Knowledge for Mobile, Web and Facebook - version 3 is a Salesforce AppExchange app by Salesforce Labs. With a rating of 2.7★ from 51 reviews, it currently ranks #60 in the Agent Productivity category.
Public Knowledge for Mobile, Web and Facebook - version 3 is the #60 ranked Agent Productivity app on Salesforce, with a 2.7 average rating from 51 reviews, free to use, as of Nov 7, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 7, 2026
Public Knowledge for Mobile, Web and Facebook - version 3 ranks #60 of 316 in Agent Productivity on Salesforce. It holds a 2.7★ average from 51 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2012
Cons
- −Average rating below 4.0 (2.7★) — read recent low-star reviews before committing
- −Only 51 reviews — the average can still move with a few new ratings
About Public Knowledge for Mobile, Web and Facebook - version 3
How Public Knowledge for Mobile, Web and Facebook - version 3 works
Salesforce Knowledge helps everyone from your agents to your customers find the right answers. With this template, you're on your way to setting up a public web site where anyone can easily access your knowledge.
Please note: Public Knowledgebase version 3 supports Salesforce Classic only.
Get Started Fast This template contains everything you need to get up and running quickly: visualforce pages, images, style sheets, and the nuts and bolts to connect to your knowledge articles. And it's all pre-configured so you're up and running before you know it.
Customize Easily Just like everything in salesforce.com, it's easy to customize this template to fit your business. Whether you want to change how knowledge articles are displayed or brand the site for your company, you've got the tools to do so.
Share Knowledge with Google With our sites technology, you can expose your knowledge publicly where it can be indexed by Google, or any other search engine. You can turn every Google search into a case deflection. Plus, you've got a robust security model to make sure you only share what you want to.
It supports multi-lingual knowledge base and multi data category model.
Key features
- Deploy in 5mn our public knowledge base including case submisson with embedded deflection
