Public Knowledge for Mobile, Web and Facebook - version 3 for Salesforce AppExchange
Public Knowledge for Mobile, Web and Facebook - version 3 is the #58 ranked agent productivity app on Salesforce, with a 2.7 average rating from 51 reviews, with a free plan available, as of July 8, 2026.
Public Knowledge for Mobile, Web and Facebook - version 3 is a Salesforce AppExchange app by Salesforce Labs. With a rating of 2.7★ from 51 reviews, it currently ranks #58 in the Agent Productivity category.
AppRanks data: Public Knowledge for Mobile, Web and Facebook - version 3 ranks #58 in Agent Productivity on Salesforce AppExchange, placing it in the top 19% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Public Knowledge for Mobile, Web and Facebook - version 3 is a mixed-rating Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 51 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (2.7★) — read recent low-star reviews before committing
- −Limited review base (51) — ratings can shift significantly with new feedback
Looking to switch from Public Knowledge for Mobile, Web and Facebook - version 3?
See Public Knowledge for Mobile, Web and Facebook - version 3's alternatives ranked by audit score, rating, and review velocity.
About Public Knowledge for Mobile, Web and Facebook - version 3
How Public Knowledge for Mobile, Web and Facebook - version 3 works
Salesforce Knowledge helps everyone from your agents to your customers find the right answers. With this template, you're on your way to setting up a public web site where anyone can easily access your knowledge.
Please note: Public Knowledgebase version 3 supports Salesforce Classic only.
Get Started Fast This template contains everything you need to get up and running quickly: visualforce pages, images, style sheets, and the nuts and bolts to connect to your knowledge articles. And it's all pre-configured so you're up and running before you know it.
Customize Easily Just like everything in salesforce.com, it's easy to customize this template to fit your business. Whether you want to change how knowledge articles are displayed or brand the site for your company, you've got the tools to do so.
Share Knowledge with Google With our sites technology, you can expose your knowledge publicly where it can be indexed by Google, or any other search engine. You can turn every Google search into a case deflection. Plus, you've got a robust security model to make sure you only share what you want to.
It supports multi-lingual knowledge base and multi data category model.
Key features
- Deploy in 5mn our public knowledge base including case submisson with embedded deflection
- Get customers feedback and measures deflection on your knowledge base
- Include your public article in a facebook app
Category rankings
As of Jul 8, 2026- Agent Productivity#58of 306Top 19%
- Customer Service#173of 1,105Top 16%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Public Knowledge for Mobile, Web and Facebook - version 3 ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #7
- 2.feedbackRank #83
- Rank #91
Competitors & alternatives
Public Knowledge for Mobile, Web and Facebook - version 3doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Public Knowledge for Mobile, Web and Facebook - version 3?
Public Knowledge for Mobile, Web and Facebook - version 3 is an app for Salesforce. It currently holds a 2.7-star rating from 51 merchant reviews, and it has been listed on the marketplace since 2012. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Is Public Knowledge for Mobile, Web and Facebook - version 3 free?
Public Knowledge for Mobile, Web and Facebook - version 3 offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Public Knowledge for Mobile, Web and Facebook - version 3?
Public Knowledge for Mobile, Web and Facebook - version 3 is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Public Knowledge for Mobile, Web and Facebook - version 3 rank on Salesforce?
Public Knowledge for Mobile, Web and Facebook - version 3 currently sits at position #58 in the Agent Productivity category on Salesforce. That places it in the top 19% of 306 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.