In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation for Salesforce AppExchange
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is the #22 ranked surveys app on Salesforce, with a 5.0 average rating from 7 reviews, as a paid app, as of Sep 8, 2026.
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is a Salesforce AppExchange app by In-gage Technology Ltd. With a rating of 5.0★ from 7 reviews, it currently ranks #22 in the Surveys category.
AppRanks data: In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation ranks #22 in Surveys on Salesforce AppExchange, placing it in the top 40% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is a category-leading Salesforce app with a limited review volume. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by In-gage Technology Ltd — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation
How In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation works
Ensure 100% Quality Assurance with AI-driven auditing, real-time compliance checks, and actionable insights—all seamlessly integrated within Salesforce.
With AI-assisted QA, you can: ✅ Audit every customer interaction to ensure service consistency and compliance. ✅ Flag compliance risks in real time, reducing regulatory exposure. ✅ Score agent performance based on soft skills, adherence to process, and customer sentiment. ✅ Streamline coaching with instant, customisable scorecards and performance tracking.
Beyond Quality Assurance, In-gage AI also enhances: 🔹 AI-driven NPS analysis – Measure customer loyalty with automated feedback categorisation. 🔹 Case categorisation & routing – Automate case assignment for faster resolution. 🔹 Coaching & training insights – Identify skill gaps and deliver targeted coaching. 🔹 Service efficiency tracking – Monitor agent productivity and improve first contact resolution.
Showcase the value of your service teams with AI-powered insights that drive efficiency, compliance, and customer satisfaction.
Discover how In-gage AI can transform your quality assurance process today!
Key features
- AI-Assisted Quality Assurance • AI Compliance to instantly flag risks to the business • Emotion Analysis to highlight customer emotion and experience • Quality scorecards in Salesforce for efficient QA linked to cases and staff
- Automated Service Efficiency • Automatic Case Categorization - case types, language, skills, etc • Prioritise cases based on emotion • Track case efficiency to reduce cost-to-serve
- Intelligent Customer Feedback: Salesforce survey tool • Automatic AI categorisation of customer feedback • Real-time feedback linked to cases, accounts, and agents • Realtime financial reports
Category rankings
As of Sep 9, 2026- Surveys#22of 56Top 40%
- Agent Productivity#78of 308Top 26%
- Marketing#178of 959Top 19%
- Customer Service#261of 1,137Top 23%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation ranks for 15 keywords across Salesforce AppExchange. Here are the top 3:
- 1.surveysRank #13
- Rank #2
- Rank #2
Competitors & alternatives
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation doesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation?
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is an app for Salesforce. It currently holds a 5.0-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2015. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by In-gage Technology Ltd.
Is In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation free?
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation does not offer a permanent free plan on Salesforce. Pricing starts at 3, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation?
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys category on Salesforce.
Where does In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation rank on Salesforce?
In-gage – Surveys, Compliance Checks, Quality Audits & Case Categorisation currently sits at position #22 in the Surveys category on Salesforce. That places it in the top 39% of 56 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.