Survey Force by Salesforce Labs for Salesforce AppExchange
Survey Force by Salesforce Labs is the #5 ranked surveys app on Salesforce, with a 3.2 average rating from 274 reviews, with a free plan available, as of July 8, 2026.
Survey Force by Salesforce Labs is a Salesforce AppExchange app by Salesforce Labs. With a rating of 3.2★ from 274 reviews, it currently ranks #5 in the Surveys category.
AppRanks data: Survey Force by Salesforce Labs ranks #5 in Surveys on Salesforce AppExchange, placing it in the top 9% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Survey Force by Salesforce Labs is a mixed-rating Salesforce app with a growing review traction. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 274 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (3.2★) — read recent low-star reviews before committing
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About Survey Force by Salesforce Labs
How Survey Force by Salesforce Labs works
Survey Force is a Free Salesforce Labs application that allows you to capture feedback in salesforce.com. Survey Force allows you to create 3 types of questions (single select, multi select and free form text) and order your questions via drag and drop. Surveys are deployed via email templates and Sites. Survey results are related to the Contact and/or Case. Reports and Dashboards can be leveraged to analyze survey results.
Note: This is unmanaged app and cannot be certified. Because of that, this app cannot be installed in Professional Edition.
This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
Key features
- Easily Create and Order Questions via Drag and Drop
- Distribute Surveys Via Email Templates and Sites
- Capture Results from Contacts and/or Cases, use Reports and Dashboards to Analyze
Category rankings
As of Jul 8, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Survey Force by Salesforce Labs ranks for 37 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Survey Force by Salesforce Labsdoesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is Survey Force by Salesforce Labs?
Survey Force by Salesforce Labs is an app for Salesforce. It currently holds a 3.2-star rating from 274 merchant reviews, and it has been listed on the marketplace since 2010. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Is Survey Force by Salesforce Labs free?
Survey Force by Salesforce Labs offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Survey Force by Salesforce Labs?
Survey Force by Salesforce Labs is actively installed across Salesforce stores tracked by AppRanks. Its review base of 274 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Surveys category on Salesforce.
Where does Survey Force by Salesforce Labs rank on Salesforce?
Survey Force by Salesforce Labs currently sits at position #5 in the Surveys category on Salesforce. That places it in the top 9% of 56 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.