GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> for Salesforce AppExchange
By SurveyMonkey
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the #7 ranked surveys app on Salesforce, with a 4.9 average rating from 325 reviews, as a paid app, as of Sep 9, 2026.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is a Salesforce AppExchange app by SurveyMonkey. With a rating of 4.9★ from 325 reviews, it currently ranks #7 in the Surveys category.
AppRanks data: GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> ranks #7 in Surveys on Salesforce AppExchange, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is a category-leading Salesforce app with a growing review traction. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 325 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by SurveyMonkey — established developer track record
Cons
- −Paid-only pricing (paid) — evaluation requires committing payment details
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See GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s alternatives ranked by audit score, rating, and review velocity.
About GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
How GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> works
ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data.
ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.
Key features
- ✔ Easy-to-use surveys built for speed and flexibility ✔ Pre-built templates, including: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
- ✔ Multichannel survey distribution: Web Link / Website Embed / Email / QR Code / Kiosk ✔ Collect feedback about your website and app
- ✔ Sync real-time response data into Salesforce ✔ Flexible Salesforce data mapping ✔ Robust analytics ✔ Brought to you by the team at SurveyMonkey
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Advanced Surveying CapabilitiesUtilize advanced features for creating and analyzing surveys effectively.
- Custom Survey CreationCreate and embed customized survey questions to gather feedback.
- Feedback AnalysisAnalyze customer feedback to gain insights and improve services.
- Multi-Language SupportOffer a multilingual experience for your customers.
Category rankings
As of Sep 10, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> ranks for 32 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #4
- 2.surveysRank #8
- Rank #3
Competitors & alternatives
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> doesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is an app for Salesforce. It currently holds a 4.9-star rating from 325 merchant reviews, and it has been listed on the marketplace since 2014. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SurveyMonkey.
Is GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> free?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> does not offer a permanent free plan on Salesforce. Pricing starts at paid. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is actively installed across Salesforce stores tracked by AppRanks. Its review base of 325 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Surveys category on Salesforce.
Where does GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> rank on Salesforce?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> currently sits at position #7 in the Surveys category on Salesforce. That places it in the top 12% of 56 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> integrate with?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> lists 2 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> reviews?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has received 0 reviews in the last 30 days, 0 in the last 90 days. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.
What languages does GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> support?
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.