Side-by-side comparison · 24 data points
FormAssembly is a secure data collection platform for organizations that need to manage sophisticated, mission-critical workflows that deliver information reliably into systems of record like Salesforce.
| FormAssembly | SurveyMonkey Enterprise for CX | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| Metric | FormAssembly: Secure AI-Assisted Forms and Workflows | SurveyMonkey Enterprise for CX: Surveys for Salesforce |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | ★ 424 | 325 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Listed features | ★ 4 | 3 |
| Review velocity (30d) | 0 new | 0 new |
| Languages | 16 supported | 16 supported |
| Listed since | Jan 2007 | Feb 2014 |
SurveyMonkey Enterprise for CX: Surveys for Salesforce edges out FormAssembly: Secure AI-Assisted Forms and Workflows on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: FormAssembly: Secure AI-Assisted Forms and Workflows at paid, SurveyMonkey Enterprise for CX: Surveys for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. FormAssembly: Secure AI-Assisted Forms and Workflows has the larger user base (424 reviews vs 325), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SurveyMonkey Enterprise for CX: Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SurveyMonkey Enterprise for CX: Surveys for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — FormAssembly: Secure AI-Assisted Forms and Workflows's 424-review base may include the workflow context that matches your specific use case better than SurveyMonkey Enterprise for CX: Surveys for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormAssembly: Secure AI-Assisted Forms and Workflows audit • SurveyMonkey Enterprise for CX: Surveys for Salesforce audit
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| Keyword | FormAssembly | SurveyMonkey Enterprise for CX |
|---|---|---|
| survey | #8 | #5 |
| surveys | #7 | #6 |
| survey app | #15 | #4 |
| survey builder | #28 | #21 |
| poll | #15 | #37 |
| Signal | FormAssembly | SurveyMonkey Enterprise for CX |
|---|---|---|
| Average rating | 4.7 ★ (424) | 4.9 ★ (325) |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +0 |
| Reviews · last 90 days | +0 | +0 |
Both FormAssembly: Secure AI-Assisted Forms and Workflows and SurveyMonkey Enterprise for CX: Surveys for Salesforce offer paid plans only. FormAssembly: Secure AI-Assisted Forms and Workflows starts at paid; SurveyMonkey Enterprise for CX: Surveys for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
SurveyMonkey Enterprise for CX: Surveys for Salesforce has the higher average rating (4.9★ from 325 reviews) compared to FormAssembly: Secure AI-Assisted Forms and Workflows (4.7★ from 424 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FormAssembly: Secure AI-Assisted Forms and Workflows fits better if you prioritize broader integrations; SurveyMonkey Enterprise for CX: Surveys for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. FormAssembly: Secure AI-Assisted Forms and Workflows has more onboarding documentation maturity (424 reviews vs 325), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FormAssembly: Secure AI-Assisted Forms and Workflows typically suits early-stage and growth-mode stores based on its review-base composition (424 reviews). SurveyMonkey Enterprise for CX: Surveys for Salesforce aligns more with early-stage and growth-mode stores (325 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FormAssembly: Secure AI-Assisted Forms and Workflows and SurveyMonkey Enterprise for CX: Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SurveyMonkey Enterprise for CX: Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
