What is Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording's Salesforce App Store audit score?

Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording scored 70/100 in the AppRanks listing audit — a healthy overall result. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 71/100, Visual Assets 50/100, Categories & Discoverability 75/100, Technical & Support 42/100, Languages 100/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Salesforce listings.

AppRanks

Amazon Connect CTI Listing Audit — 70/100

Quick verdict

Generated from Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording's audit data

Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording scores 70/100 across 6 category checks, which puts it in the healthy band — focused gaps rather than systemic problems. Strengths: title optimization at 100/100 and languages at 100/100 carry the headline — both above the 70/100 overall. Watch-items: technical & support (42/100) and visual assets (50/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.

Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording

Q: What can Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording improve?

The weakest area in Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording's audit is Technical & Support, scored at 42/100. The failing checks are privacy policy, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

Independent listing audit — Salesforce

70/100·grade B·★ 2.91 (45)·audited today·0 changes in 30d

View app

70/100

Grade B

Needs work

Overall

70/100

weighted across 6 areas

Grade

mid tier

Last audit

today

refreshed 1h ago

Changes

0 30d

view history →

This is an independent listing audit for Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording on Salesforce. It scored 70/100 (grade B) on today's snapshot. Top strength: Languages at 100/100. Biggest gap: Technical & Support at 42/100. We re-audit every 24 hours from the canonical Salesforce listing.

Section breakdown

Detailed checks & fixes

Title Length77/80 chars
Title Keywords11 keywords found
Brand Name PositionTitle starts with a brand name
Separator UsageUses separator to structure title

Introduction252/500 chars
Intro Keywords19 unique keywords
Description917/2000 chars — under 60% of limit
Description Keywords62 unique keywords
Feature List3/5 features — add more
Feature Clarity3 feature(s) exceed 80 chars
Demo StoreNo demo store URL

High impact

Description

Your description uses 917 of 2000 characters. Expand it with features, benefits, and use cases.

App IconApp icon is set
Screenshot CountNo screenshots
Hero VideoNo video content found

High impact

Screenshot Count

Add at least 5 high-quality screenshots showing your app's key features and UI.

Category Count3 categories
Category NamesAll categories have names
Feature TagsNo feature tags
Integrations7 integrations listed

Medium impact

Feature Tags

Add feature tags that describe your app's capabilities for better search matching.

Demo StoreNo demo store
Privacy PolicyNo privacy policy
FAQNo FAQ
DocumentationNo documentation link
TutorialNo tutorial or guide
Pricing PlansNo pricing plans listed

Medium impact

Demo Store

Set up a demo store so merchants can preview your app before installing.

Language Count10 languages supported
EnglishEnglish supported
SpanishSpanish supported
FrenchFrench supported
GermanGerman supported
PortuguesePortuguese supported

Track how this score changes over time

Get alerts when Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording or any rival changes their listing — free.

Start tracking free

Methodology

Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary

Explore further

HistoryAmazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording changes0 updates in 30d BenchmarkTechnical & Support rankingWhere Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording sits AppsAmazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording overviewReviews · keywords BestTop Salesforce appsBeyond Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording MethodologyHow we score6-area weighted rubric GlossaryAudit termsScore, tier, sections

Last updated: September 12, 2026

Quick verdict

Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording

How Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording's 70/100 breaks down

Frequently asked questions

What is Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording's Salesforce App Store audit score?

What is Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording doing well?

What can Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording improve?

Explore further