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50 Case Management apps for Salesforce. Apps whose primary category is this one come first. Within each group, average rating multiplied by the logarithm of the review count.
Ranked on · How this list is ranked
For Salesforce's own order and category-wide stats, see the Case Management category page.
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Start Free Trial| 5.0★ |
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| 6 | SurveySparrow: Get feedback via NPS, CSAT, CES and custom surveys for Salesforce | 4.2★ | 6 | — |
| 7 | Assembled for Service Cloud | AI Agents and Workforce Management | 5.0★ | 4 | — |
| 8 | Image Sorter for Salesforce | 4.8★ | 4 | — |
| 9 | LeadSence AI-Powered Intelligence for Salesforce | 5.0★ | 3 | — |
| 10 | Centro: Agentforce for Microsoft Teams | 5.0★ | 2 | — |
| 11 | CloudFiles Agentforce | AI enabled Document Workflows | 5.0★ | 2 | — |
| 12 | Email-to-Case: AI Edition | Advanced Case Management | Case Classification | 4.5★ | 2 | — |
| 13 | Care Program Management (PCM & CCM) | 5.0★ | 1 | — |
| 14 | Case Split Agent Extension: Know When to Split | 5.0★ | 1 | — |
| 15 | CV1 Social Security Claims Management System | 5.0★ | 1 | — |
| 16 | Salesforce AI agent: Salesforce Connector | 5.0★ | 1 | — |
| 17 | Case Milestone Display | 5.0★ | 1 | — |
| 18 | CSA AI Assistant | — | 0 | — |
| 19 | Deloitte's Agentic Patient Services Agents | — | 0 | — |
| 20 | Snap2Case | — | 0 | — |
| 21 | Simplicity+ Case Comments Panel | — | 0 | — |
| 22 | CaseVault - Designed By Case Workers - for Case Workers | — | 0 | — |
| 23 | Sinergify Agent | — | 0 | — |
| 24 | upplaw - Legal App | — | 0 | — |
| 25 | Revers.io | — | 0 | — |
| 26 | Human Body Annotation | — | 0 | — |
| 27 | Skillsoft CAISY™ for Salesforce | — | 0 | — |
| 28 | Soul Machines Workforce Connect | Deploy Lifelike AI Agents with Agentforce | — | 0 | — |
| 29 | Intelligent Case Management: AI-Driven Triage, Case Distribution + Deflection | — | 0 | — |
| 30 | Simple Survey Agent Extension for Chat | — | 0 | — |
| 31 | Netomi Agent Assist | — | 0 | — |
| 32 | Authenticx for Healthcare: AI Agent Assistance & Customer Insights | — | 0 | — |
| 33 | Veeam Data Cloud | Salesforce Extension | — | 0 | — |
| 34 | V12 Enterprise Plus | — | 0 | — |
| 35 | CTI Ninja | Telephony Integration with Salesforce | — | 0 | — |
| 36 | Agentforce Case & Messaging | Verbis Enterprise Communication in Salesforce | — | 0 | — |
| 37 | Mitratech HotDocs Document Automation for Salesforce | — | 0 | — |
| 38 | Jira Integration Made Easy | — | 0 | — |
| 39 | Ellipsis Health - Sage, Voice AI Care Management | — | 0 | — |
| 40 | Brandwatch | — | 0 | — |
| 41 | Skillsoft CAISY™ for Agentforce | — | 0 | — |
| 42 | Tekst | — | 0 | — |
| 43 | Visual Engagement for Agentforce | — | 0 | — |
| 44 | Birdie - Screen Recording | — | 0 | — |
| 45 | sonpito - Facility Operations Optimized | — | 0 | — |
| 46 | Pendo SXM Support for Salesforce Service Cloud | — | 0 | — |
| 47 | Unified Forms - On-platform data capture and form builder | — | 0 | — |
| 48 | RentSense for Salesforce | — | 0 | — |
| 49 | Maven Co-Pilot | — | 0 | — |
| 50 | Documill for Agentforce: Document Generation, Automation & E-sign | — | 0 | — |