Skillsoft CAISY™ for Agentforce for Salesforce AppExchange
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By Skillsoft
Skillsoft CAISY™ for Agentforce is the #36 ranked case management app on Salesforce, as a paid app, as of May 30, 2026.
Skillsoft CAISY™ for Agentforce is a Salesforce AppExchange app by Skillsoft.
AppRanks data: Skillsoft CAISY™ for Agentforce ranks #36 in Case Management on Salesforce AppExchange, placing it in the top 54% of that category.
Generated from live marketplace data — refreshed daily
Skillsoft CAISY™ for Agentforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Case Management category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Ever wish your support teams could practice tough work conversations without the pressure of getting it wrong? Meet Skillsoft CAISY™ (pronounced "K-see"), your AI-powered coaching partner for real-life learning in the flow of work.
The CAISY conversational training experience creates a safe, interactive space where employees can experiment, learn, and refine their communication skills. The best part? No judgment, no risk. Every response your learners make is met with real-time, adaptive feedback — not just highlighting what they nailed but pinpointing the spots where they can grow.
Here’s where Skillsoft CAISY™ for Agentforce changes the game for customer support training. Forget about asking your people to wait for days for feedback after a tricky call. CAISY steps in immediately, evaluating real customer interactions using its conversation rubric to provide a criteria rating and instructive feedback. The magic happens when CAISY dynamically creates custom learning scenarios based on your team's actual cases, letting users practice for the situations that matter most.
The result? Faster feedback loops. Smarter team development. Real improvements you’ll notice in every call.
Track daily rank changes, category shifts, and position volatility.
Skillsoft CAISY™ for Agentforce ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
Skillsoft CAISY™ for Agentforce doesn't have curated competitor matchups yet. Other tracked case management apps on Salesforce:
Skillsoft CAISY™ for Agentforce ranks #36 of 67 apps in the Case Management category, placing it in the top 54% of the listing.
Get help with Skillsoft CAISY™ for Agentforce:
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Skillsoft CAISY™ for Agentforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked daily by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Case Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Skillsoft.
Skillsoft CAISY™ for Agentforce does not offer a permanent free plan on Salesforce. Pricing starts at 4, and the listed tiers are Skillsoft CAISY for Agentforce. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Skillsoft CAISY™ for Agentforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Case Management category on Salesforce.
Skillsoft CAISY™ for Agentforce currently sits at position #36 in the Case Management category on Salesforce. That places it in the top 54% of 67 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
Skillsoft CAISY™ for Agentforce lists 3 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, Einstein 1, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
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