Simple Survey Agent Extension for Chat is the #50 ranked case management app on Salesforce, as a paid app, as of Jul 15, 2026.
Simple Survey Agent Extension for Chat is a Salesforce AppExchange app by Vicasso.
AppRanks data: Simple Survey Agent Extension for Chat ranks #50 in Case Management on Salesforce AppExchange, placing it in the top 72% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Simple Survey Agent Extension for Chat is a newly-listed Salesforce app with a limited review volume. It is listed in the Case Management category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Vicasso — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Simple Survey Agent Extension for Chat
How Simple Survey Agent Extension for Chat works
Gather more valuable customer feedback by extending Simple Survey to website chat. Our 100% native Agentforce Agent extension works in the Salesforce Messaging for In-App and Web (MIAW) chat channel, allowing your AI agent to identify the correct existing survey program, pre-create survey records, send a survey link after case closure, and update appropriate customer survey records without human intervention.
Key features
- Streamline feedback: Integrate feedback collection into the customer support interaction, making it easier for customers to provide feedback and for businesses to collect it.
- Improve response rates: Automate the survey process and send surveys directly through chat, increasing the likelihood that customers will respond to your surveys.
- Automate manual tasks: Eliminate the need for manual survey record creation, distribution, and data collection, saving time and resources for your business.
Category rankings
As of Jul 15, 2026- Case Management#50of 70Top 72%
- Surveys#53of 56Top 95%
- Customer Service#766of 1,110Top 70%
- Marketing#855of 933Top 92%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Simple Survey Agent Extension for Chat ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #18
- 2.surveyRank #41
- Rank #57
Competitors & alternatives
Simple Survey Agent Extension for Chat doesn't have curated competitor matchups yet. Other tracked case management apps on Salesforce:
Frequently asked questions
What is Simple Survey Agent Extension for Chat?
Simple Survey Agent Extension for Chat is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Case Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Vicasso.
Is Simple Survey Agent Extension for Chat free?
Simple Survey Agent Extension for Chat does not offer a permanent free plan on Salesforce. Pricing starts at paid. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Simple Survey Agent Extension for Chat?
Simple Survey Agent Extension for Chat is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Case Management category on Salesforce.
Where does Simple Survey Agent Extension for Chat rank on Salesforce?
Simple Survey Agent Extension for Chat currently sits at position #50 in the Case Management category on Salesforce. That places it in the top 71% of 70 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Simple Survey Agent Extension for Chat integrate with?
Simple Survey Agent Extension for Chat lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Einstein 1. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.