Centralize all customer support in one inbox. Manage emails, live chat, Facebook, Instagram, and WhatsApp messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.





MX: Helpdesk & Live Chat is the #41 ranked helpdesk app on Shopify, with a 4.4 average rating from 7 reviews, with a free plan available, as of May 18, 2026.
MX: Helpdesk & Live Chat is a Shopify App Store app by Mirasvit Ecommerce Solutions, launched October 2025. With a rating of 4.4★ from 7 reviews, it currently ranks #41 in the Helpdesk category.
AppRanks data: MX: Helpdesk & Live Chat ranks #41 in Helpdesk on Shopify App Store, placing it in the top 25% of that category.
Generated from live marketplace data — refreshed daily
MX: Helpdesk & Live Chat is a well-rated Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Track daily rank changes, category shifts, and position volatility.
MX: Helpdesk & Live Chat ranks for 26 keywords across Shopify App Store. Here are the top 3:
MX: Helpdesk & Live Chat doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
MX: Helpdesk & Live Chat ranks #41 of 167 apps in the Helpdesk category, placing it in the top 25% of the listing.
Get help with MX: Helpdesk & Live Chat:
MX: Helpdesk & Live Chat is an app for Shopify. It currently holds a 4.4-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Mirasvit Ecommerce Solutions.
MX: Helpdesk & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
MX: Helpdesk & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
MX: Helpdesk & Live Chat currently sits at position #41 in the Helpdesk category on Shopify. That places it in the top 25% of 167 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
MX: Helpdesk & Live Chat declares support for 19 languages on its Shopify marketplace listing: English, German, French, Spanish, Italian, Portuguese (Brazil), with 13 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.