Live Chat & AI ChatGPT : Orka for Shopify App Store
By Penida
Live Chat & AI ChatGPT : Orka is the #32 ranked helpdesk app on Shopify, with a 5.0 average rating from 27 reviews, with a free plan available, as of July 10, 2026.
Live Chat & AI ChatGPT : Orka is a Shopify App Store app by Penida, launched December 2023. With a rating of 5.0★ from 27 reviews, it currently ranks #32 in the Helpdesk category.
AppRanks data: Live Chat & AI ChatGPT : Orka ranks #32 in Helpdesk on Shopify App Store, placing it in the top 15% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Live Chat & AI ChatGPT : Orka is a category-leading Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 27 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Penida — established developer track record
Cons
- −Limited review base (27) — ratings can shift significantly with new feedback
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About Live Chat & AI ChatGPT : Orka
How Live Chat & AI ChatGPT : Orka works
Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to set up, effortless to use. Dive into meaningful conversations and turn browsing visitors into loyal customers. Choose Orka for a chat experience that's a cut above the rest, 100% embed into your dashboard. Connect,chat & convert.
Screenshots
Key features
- Real-time engagement: Connect instantly with visitors.
- Easy setup: Integrate with Shopify in minutes.
- User-friendly interface embed into Shopify: Chat effortlessly.
- Mobile-responsive: Engage customers on any device.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI-Powered ResponsesGenerate automated responses using AI technology.Common
- AI-Powered SummariesGenerate concise summaries using AI for quick insights and overviews.Common
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Automated AssignmentAutomatically assign tasks or items to users based on set criteria.Niche
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.Common
- Promotional BannersDesign and display eye-catching banners to promote your products or services.
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- EncryptionUse encryption techniques to secure data and communications.Common
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Market ManagementManage and configure various market settings for operations.
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Multi-Store SupportOperate multiple stores or domains from a single platform effortlessly.Niche
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- ReportingGenerate and view reports on various metrics and data.Common
- Response TemplatesUse predefined templates to respond quickly to customer inquiries.Niche
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Niche
- Self-Service PortalAllow customers to manage their accounts and access resources independently.Niche
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Common
- Shipping NotificationsNotify customers about their shipping status and delivery updates.Common
- Spam DetectionIdentify and filter out spam messages in communications.Niche
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.Niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Customer EngagementEnhance interactions and build relationships with customers effectively.Niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Live ChatProvide instant support to customers through live chat functionality.Common
- Real-Time SupportGet real-time assistance for immediate customer support needs.Niche
Pricing plans
FREE
|
UNLIMITED9.99/month
|
Most popular UNLIMITED89/month
|
UNLIMITED299/month
|
Category rankings
As of Jul 10, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Live Chat & AI ChatGPT : Orka ranks for 39 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Live Chat & AI ChatGPT : Orkadoesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Live Chat & AI ChatGPT : Orka?
Live Chat & AI ChatGPT : Orka is an app for Shopify. It currently holds a 5.0-star rating from 27 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Penida.
Is Live Chat & AI ChatGPT : Orka free?
Live Chat & AI ChatGPT : Orka offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers UNLIMITED, UNLIMITED, UNLIMITED unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Live Chat & AI ChatGPT : Orka?
Live Chat & AI ChatGPT : Orka is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Live Chat & AI ChatGPT : Orka rank on Shopify?
Live Chat & AI ChatGPT : Orka currently sits at position #32 in the Helpdesk category on Shopify. That places it in the top 15% of 216 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Live Chat & AI ChatGPT : Orka integrate with?
Live Chat & AI ChatGPT : Orka lists 6 integrations on its Shopify marketplace page. The most prominent are Cowlendar, Digital Download, Intercom, intercome, Markets, Tidio. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.