SB: Helpdesk, Live Chat & FAQs for Shopify
- Category rank
- #11 in Support
- Listing audit
- 89/100
SB: Helpdesk, Live Chat & FAQs is a Shopify App Store app by Shark Byte, Inc, launched December 2015. With a rating of 4.6★ from 318 reviews, it currently ranks #11 in the Support category.
SB: Helpdesk, Live Chat & FAQs is the #11 ranked Support app on Shopify, with a 4.6 average rating from 318 reviews, free to install, with charges billed separately, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
SB: Helpdesk, Live Chat & FAQs ranks #11 of 30 in Support on Shopify. It holds a 4.6★ average from 318 reviews on Shopify. It is free to install, with charges billed separately — check the plans below.
Pros
- +4.6★ average across 318 reviews
- +Listed on Shopify since 2015
Cons
- −Single-language listing (English) — international merchants may need translation tooling
About SB: Helpdesk, Live Chat & FAQs
How SB: Helpdesk, Live Chat & FAQs works
HelpCenter combines a Helpdesk, Live Chat & AI FAQ Builder to simplify customer support. Create an SEO-friendly FAQ Page, Product FAQ sections, and FAQ Accordion with ChatGPT. Translate FAQs into multiple languages with our partner app, LangShop. Manage email, chat, and Messenger from a single helpdesk, while customers find answers, track orders, and contact your team through a self-service widget. Deliver reliable support to customers with multi-channel ticketing & centralized support.
Screenshots
