Hosted Email for Shopify App Store
Hosted Email is the #61 ranked helpdesk app on Shopify, with a 4.1 average rating from 31 reviews, with a free plan available, as of Sep 8, 2026.
Hosted Email is a Shopify App Store app by Clover Apps Limited, launched July 2020. With a rating of 4.1★ from 31 reviews, it currently ranks #61 in the Helpdesk category.
AppRanks data: Hosted Email ranks #61 in Helpdesk on Shopify App Store, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hosted Email is a well-rated Shopify app with a limited review volume. It is listed in the Helpdesk category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 31 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Clover Apps Limited — established developer track record
Cons
- −Limited review base (31) — ratings can shift significantly with new feedback
Looking to switch from Hosted Email?
See Hosted Email's alternatives ranked by audit score, rating, and review velocity.
About Hosted Email
How Hosted Email works
Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers.
Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.
Screenshots
Key features
- Email accounts on your own domain. Generic email does not look professional.
- Staff Control. Mailboxes can be restricted to chosen staff or open to all.
- Spam & Virus Protection. Get an extra layer of protection from malicious emails.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Automated Reply MessagesSend instant responses to customer inquiries with auto-reply features.differentiator
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Self-Service PortalAllow customers to manage their accounts and access resources independently.differentiator
- Spam DetectionIdentify and filter out spam messages in communications.common
Pricing plans
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5/month
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Category rankings
As of Sep 9, 2026- Helpdesk#61of 263Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Hosted Email ranks for 3 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Hosted Email doesn't have curated competitor matchups yet. Other tracked helpdesk apps on Shopify:
Frequently asked questions
What is Hosted Email?
Hosted Email is an app for Shopify. It currently holds a 4.1-star rating from 31 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the Helpdesk category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Clover Apps Limited.
Is Hosted Email free?
Hosted Email offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Email unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Hosted Email?
Hosted Email is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Helpdesk category on Shopify.
Where does Hosted Email rank on Shopify?
Hosted Email currently sits at position #61 in the Helpdesk category on Shopify. That places it in the top 23% of 263 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.