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1. Listing metadata
Field-level data| MX | Relocate+ Order Editing | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| MX | Relocate+ Order Editing | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel
| Metric | MX: Helpdesk & Live Chat | Relocate+ Order Editing |
|---|---|---|
| Rating | 4.3 ★ | ★ 5.0 ★ |
| Total reviews | 9 | ★ 41 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 19 supported | 33 supported |
| Listed since | Oct 2025 | Apr 2021 |
Based on the data on this page, Relocate+ Order Editing is the stronger choice for most Shopify App Store merchants — 5.0★ vs MX: Helpdesk & Live Chat's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: MX: Helpdesk & Live Chat at Free, Relocate+ Order Editing at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Relocate+ Order Editing; mid-market and enterprise merchants with specific feature requirements should evaluate both — MX: Helpdesk & Live Chat's 9-review base may include the workflow context that matches your specific use case better than Relocate+ Order Editing's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: MX: Helpdesk & Live Chat audit • Relocate+ Order Editing audit
| Listed |
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| Last updated | — | — |
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| Keyword | MX | Relocate+ Order Editing |
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| helpdesk | #32 | #24 |
| help center | #31 | #35 |
| customer support | #128 | #139 |
| support | #132 | #191 |
Both MX: Helpdesk & Live Chat and Relocate+ Order Editing offer paid plans only. MX: Helpdesk & Live Chat starts at Free; Relocate+ Order Editing starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Relocate+ Order Editing has the higher average rating (5.0★ from 41 reviews) compared to MX: Helpdesk & Live Chat (4.3★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Relocate+ Order Editing holds the higher average rating (5.0★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Relocate+ Order Editing has the deeper published review base (41 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
MX: Helpdesk & Live Chat typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Relocate+ Order Editing typically suits early-stage and growth-mode teams based on its published review base (41 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. MX: Helpdesk & Live Chat and Relocate+ Order Editing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MX: Helpdesk & Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
