Convi: AI Helpdesk & Chatbot for Shopify
By Convi
- Category rank
- #33 in Helpdesk
- Price
- Free plan
- Listing audit
- 96/100
Convi: AI Helpdesk & Chatbot is a Shopify App Store app by Convi, launched June 2025. With a rating of 5.0★ from 12 reviews, it currently ranks #33 in the Helpdesk category.
Convi: AI Helpdesk & Chatbot is the #33 ranked Helpdesk app on Shopify, with a 5.0 average rating from 12 reviews, with a free plan available, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
Convi: AI Helpdesk & Chatbot ranks #33 of 275 in Helpdesk on Shopify. It holds a 5.0★ average from 12 reviews on Shopify. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Only 12 reviews — the average can still move with a few new ratings
- −No developer replies on the 8 most recent reviews
About Convi: AI Helpdesk & Chatbot
How Convi: AI Helpdesk & Chatbot works
The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first.
Screenshots
