Side-by-side comparison52% listing overlap (weighted overlap of the two listings' categories, features, keywords and description text)
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
| Metric | Convi: AI Helpdesk & Chatbot | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.9 ★ |
| Total reviews | 13 | ★ 36 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free |
| Built for Shopify | Yes | Yes |
| Pricing tiers | 4 tiers | — |
| Listed features | 5 | 5 |
Convi and Jotform AI Chatbot each lead on different measured dimensions — pick by the one that matters most to you.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Convi: AI Helpdesk & Chatbot audit • Jotform AI Chatbot ‑ Live Chat audit
| Field | Convi | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 96/100 listing audit | 90/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Review velocity (30d) | 0 new | ★ 1 new |
|---|
| Languages | 8 supported | 7 supported |
|---|
| Listed since | Jun 2025 | Apr 2025 |
|---|
| Listed |
|---|
| Keyword | Convi | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| helpdesk | #15 | #24 |
| chatbot | #29 | #12 |
| help desk | #13 | #43 |
| chatbot ia | #43 | #19 |
| messenger | #41 | #24 |
| Signal | Convi | Jotform AI Chatbot ‑ Live Chat |
|---|---|---|
| Average rating | 5.0 ★ (13) | 3.9 ★ (36) |
| Rating distribution | 591% 40% 30% 20% 19% | 572% 49% 32% 20% 116% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +1 |
| Reviews · last 90 days | +1 | +3 |
Excellent!!!!
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Jotform AI Chatbot ‑ Live Chat is cheaper to start with — it offers a free plan and Convi: AI Helpdesk & Chatbot doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Convi: AI Helpdesk & Chatbot has the higher average rating (5.0★ from 13 reviews) compared to Jotform AI Chatbot ‑ Live Chat (3.9★ from 36 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Convi: AI Helpdesk & Chatbot holds the higher average rating (5.0★ vs 3.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Jotform AI Chatbot ‑ Live Chat has more published reviews to read for user-reported install experience (36 vs 13).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Convi: AI Helpdesk & Chatbot has 13 published reviews; Jotform AI Chatbot ‑ Live Chat has 36 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Convi: AI Helpdesk & Chatbot and Jotform AI Chatbot ‑ Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Convi: AI Helpdesk & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Me han ayudado en todo, ha sido una atención excelente y rápida, Muchas Gracias!!!!
Fantastic. Money well spent.
Fantastic
Easy to use.