Side-by-side comparison
Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel
| Metric | Convi: AI Helpdesk & Chatbot | Relocate+ Order Editing |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 13 | ★ 42 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | Yes | Yes |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
On the measured data here, Relocate+ Order Editing leads on more dimensions (4 vs 1). Pick Convi if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Convi: AI Helpdesk & Chatbot audit • Relocate+ Order Editing audit
| Field | Convi | Relocate+ Order Editing |
|---|---|---|
| Tagline | ||
| Listing audit | 96/100 listing audit | 93/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Languages |
|---|
| 8 supported |
| 33 supported |
| Listed since | Jun 2025 | Apr 2021 |
|---|
| Listed |
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| Keyword | Convi | Relocate+ Order Editing |
|---|---|---|
| helpdesk | #15 | #23 |
| Signal | Convi | Relocate+ Order Editing |
|---|---|---|
| Average rating | 5.0 ★ (13) | 5.0 ★ (42) |
Excellent!!!!
Was very imprssed with the pretty much instant help i recieved from Sean. Fixed my issues straight away and didnt cause any issues. Great service! Thanks!!
Great support in helping with a minor customisation plus they respond well to feature suggestions which is good.
The support from this app is unmatched. I am absolutely pleased with Shawn best agent of the whole year
Me han ayudado en todo, ha sido una atención excelente y rápida, Muchas Gracias!!!!
Review text isn't collected for this app yet (42 reviews on the marketplace).
Relocate+ Order Editing is cheaper to start with — it offers a free plan and Convi: AI Helpdesk & Chatbot doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Convi: AI Helpdesk & Chatbot (5.0★, 13 reviews) and Relocate+ Order Editing (5.0★, 42 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Relocate+ Order Editing does carry the larger published review base (42 vs 13). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Relocate+ Order Editing has more published reviews to read for user-reported install experience (42 vs 13).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Convi: AI Helpdesk & Chatbot has 13 published reviews; Relocate+ Order Editing has 42 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Convi: AI Helpdesk & Chatbot and Relocate+ Order Editing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Convi: AI Helpdesk & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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