- Category rank
- #13 in CRM and Marketing
- Listing audit
- 62/100
Nutshell is a Zendesk Marketplace app by Nutshell. With a rating of 4.0★ from 38 reviews, it currently ranks #13 in the CRM and Marketing category.
Nutshell is the #13 ranked CRM and Marketing app on Zendesk, with a 4.0 average rating from 38 reviews, free to install, with charges billed separately, as of Nov 7, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 7, 2026
Nutshell ranks #13 of 248 in CRM and Marketing on Zendesk. It holds a 4.0★ average from 38 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 38 reviews — the average can still move with a few new ratings
About Nutshell
How Nutshell works
Show full descriptionShow less
About this app
Save time and stay organized with Nutshell for Zendesk.
With Nutshell for Zendesk, you can:
View Nutshell customer data in every Zendesk ticket
Automatically sync support conversations to customer timelines
Give your entire team unified customer visibility across sales and support
Nutshell is an intuitive CRM built for B2B teams who want to work smarter and close deals faster. Since 2009, we've helped over 5,000 companies across 50 countries streamline their sales, marketing, and customer engagement.
From team collaboration tools to one-click integrations with the most popular business software, Nutshell helps sales reps save time, build stronger relationships, and get more deals to "yes"—without the complexity.
How the integration works
The Nutshell integration for Zendesk automatically syncs your support tickets and displays complete customer context right where your team needs it.
When support agents are working in Zendesk, they'll see Nutshell customer data in the ticket view—no switching between apps.
New and updated tickets sync automatically to customer records in Nutshell, including ticket details, requester information, agent replies, and ticket metadata. If the ticket requester matches an existing contact in Nutshell, the ticket appears in that person's timeline and activity records. If there's no matching contact, agents see a form to quickly create a new person.
