Salesforce is the #20 ranked crm and marketing app on Zendesk, with a 3.0 average rating from 1,495 reviews, with a free plan available, as of July 8, 2026.
Salesforce is a Zendesk Marketplace app. With a rating of 3.0★ from 1,495 reviews, it currently ranks #20 in the CRM and Marketing category.
AppRanks data: Salesforce ranks #20 in CRM and Marketing on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Salesforce is a mixed-rating Zendesk app with an established review history. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1,495 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +1,495 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
Looking to switch from Salesforce?
See Salesforce's alternatives ranked by audit score, rating, and review velocity.
Category rankings
As of Jul 8, 2026- CRM and Marketing#20of 209Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Salesforcedoesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Salesforce stands in the CRM and Marketing category
Salesforce ranks #20 of 209 apps in the CRM and Marketing category, placing it in the top 10% of the listing.
Frequently asked questions
What is Salesforce?
Salesforce is an app for Zendesk. It currently holds a 3.0-star rating from 1,495 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Salesforce?
Salesforce is actively installed across Zendesk stores tracked by AppRanks. Its review base of 1,495 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the CRM and Marketing category on Zendesk.
Where does Salesforce rank on Zendesk?
Salesforce currently sits at position #20 in the CRM and Marketing category on Zendesk. That places it in the top 10% of 209 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.