Mailchimp Activity is the #12 ranked crm and marketing app on Zendesk, with a 4.0 average rating from 585 reviews, with a free plan available, as of Sep 8, 2026.
Mailchimp Activity is a Zendesk Marketplace app by Zendesk. With a rating of 4.0★ from 585 reviews, it currently ranks #12 in the CRM and Marketing category.
AppRanks data: Mailchimp Activity ranks #12 in CRM and Marketing on Zendesk Marketplace, placing it in the top 6% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Mailchimp Activity is a well-rated Zendesk app with a growing review traction. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 585 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Single-category specialization (CRM and Marketing) — useful but limited if you need broad capabilities
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About Mailchimp Activity
How Mailchimp Activity works
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Note: This app requires that customer lists be enabled in your Zendesk Support account.
Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign.
Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.
With the Mailchimp Activity app, you can:
View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received.
View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign.
Manage the ticket requester's Mailchimp mailing list subscriptions.
Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers.
How Mailchimp works:
More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 8, 2026- CRM and Marketing#12of 231Top 6%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Mailchimp Activity doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Mailchimp Activity stands in the CRM and Marketing category
Mailchimp Activity ranks #12 of 231 apps in the CRM and Marketing category, placing it in the top 6% of the listing.
Frequently asked questions
What is Mailchimp Activity?
Mailchimp Activity is an app for Zendesk. It currently holds a 4.0-star rating from 585 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Mailchimp Activity?
Mailchimp Activity is actively installed across Zendesk stores tracked by AppRanks. Its review base of 585 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the CRM and Marketing category on Zendesk.
Where does Mailchimp Activity rank on Zendesk?
Mailchimp Activity currently sits at position #12 in the CRM and Marketing category on Zendesk. That places it in the top 5% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.