Zoho CRM is the #9 ranked crm and marketing app on Zendesk, with a 4.0 average rating from 148 reviews, with a free plan available, as of Sep 11, 2026.
Zoho CRM is a Zendesk Marketplace app by Zoho. With a rating of 4.0★ from 148 reviews, it currently ranks #9 in the CRM and Marketing category.
AppRanks data: Zoho CRM ranks #9 in CRM and Marketing on Zendesk Marketplace, placing it in the top 4% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoho CRM is a well-rated Zendesk app with a growing review traction. It is listed in the CRM and Marketing category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 148 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zoho — established developer track record
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
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About Zoho CRM
How Zoho CRM works
Your business can improve its customer support by bringing them both to the same page. The Zoho CRM app lets you spot opportunities, be more efficient, and reduce costs while greatly improving your capability as a support agent.
Integrate your Zoho CRM and Zendesk accounts to give your sales and support teams an unhindered flow of information, by providing your customer support agents with Contact, Lead and Potential details straight from Zoho CRM.
Know your customers:
A support teams requires all possible information about their customers, in the right context, before starting an interaction. Installing this app gives information about your Zoho CRM Leads, Contacts and Potentials inside every Zendesk support ticket. Better equipped for better business
Integrating Zoho CRM and Zendesk opens up fresh information to support teams, letting them ask more pertinent questions and give more prudent answers. A better equipped support team will take your business to the next level, by improving the quality of your customer interactions.
Better communication:
Sales and support teams are the two pronged sources of customer interaction that matter the most. Integrate them using the Zoho CRM plugin to have a hassle-free transfer of knowledge between two of your most crucial teams.
Sign up for a free trial today! => https://www.zoho.com/crm/?src=zd
Screenshots
Category rankings
As of Sep 11, 2026- CRM and Marketing#9of 231Top 4%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zoho CRM doesn't have curated competitor matchups yet. Other tracked crm and marketing apps on Zendesk:
Where Zoho CRM stands in the CRM and Marketing category
Zoho CRM ranks #9 of 231 apps in the CRM and Marketing category, placing it in the top 4% of the listing.
Frequently asked questions
What is Zoho CRM?
Zoho CRM is an app for Zendesk. It currently holds a 4.0-star rating from 148 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the CRM and Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zoho.
Who uses Zoho CRM?
Zoho CRM is actively installed across Zendesk stores tracked by AppRanks. Its review base of 148 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the CRM and Marketing category on Zendesk.
Where does Zoho CRM rank on Zendesk?
Zoho CRM currently sits at position #9 in the CRM and Marketing category on Zendesk. That places it in the top 4% of 231 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.