- Category rank
- #9 in CRM and Marketing
- Listing audit
- 62/100
Zoho CRM is a Zendesk Marketplace app by Zoho. With a rating of 4.0★ from 148 reviews, it currently ranks #9 in the CRM and Marketing category.
Zoho CRM is the #9 ranked CRM and Marketing app on Zendesk, with a 4.0 average rating from 148 reviews, free to install, with charges billed separately, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Zoho CRM ranks #9 of 248 in CRM and Marketing on Zendesk. It holds a 4.0★ average from 148 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
About Zoho CRM
How Zoho CRM works
Your business can improve its customer support by bringing them both to the same page. The Zoho CRM app lets you spot opportunities, be more efficient, and reduce costs while greatly improving your capability as a support agent.
Integrate your Zoho CRM and Zendesk accounts to give your sales and support teams an unhindered flow of information, by providing your customer support agents with Contact, Lead and Potential details straight from Zoho CRM.
Know your customers:
A support teams requires all possible information about their customers, in the right context, before starting an interaction. Installing this app gives information about your Zoho CRM Leads, Contacts and Potentials inside every Zendesk support ticket. Better equipped for better business
Integrating Zoho CRM and Zendesk opens up fresh information to support teams, letting them ask more pertinent questions and give more prudent answers. A better equipped support team will take your business to the next level, by improving the quality of your customer interactions.
Better communication:
Sales and support teams are the two pronged sources of customer interaction that matter the most. Integrate them using the Zoho CRM plugin to have a hassle-free transfer of knowledge between two of your most crucial teams.
Sign up for a free trial today! => https://www.zoho.com/crm/?src=zd
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