Zipchat AI Chatbot & Live Chat for Shopify
By ZIPCHAT INC
- Category rank
- #5 in Helpdesk
- Price
- Free plan
- New reviews (30 days)
- +8
- Listing audit
- 93/100
Zipchat AI Chatbot & Live Chat is a Shopify App Store app by ZIPCHAT INC, launched May 2023. With a rating of 4.9★ from 209 reviews, it currently ranks #5 in the Helpdesk category.
Zipchat AI Chatbot & Live Chat is the #5 ranked Helpdesk app on Shopify, with a 4.9 average rating from 209 reviews, 8 of which arrived in the last 30 days, with a free plan available, as of Oct 21, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 21, 2026
Zipchat AI Chatbot & Live Chat ranks #5 of 309 in Helpdesk on Shopify. It holds a 4.9★ average from 209 reviews on Shopify, with 8 new in the last 30 days — review velocity is accelerating, with the 30-day pace running ahead of the 90-day pace. 3% of the 207 reviews archived by AppRanks are 1–2★. A free plan is available, so the entry feature set can be tried without a paid subscription.
Pros
- +4.9★ average across 209 reviews
- +Only 3% of archived reviews are 1–2★
- +8 new reviews in the last 30 days
- +Free plan available — no paid subscription needed to start
- +Listed on Shopify since 2023
Cons
- −No developer replies on the 8 most recent reviews
About Zipchat AI Chatbot & Live Chat
How Zipchat AI Chatbot & Live Chat works
Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training.
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